Jiffy Lube Oil Change

Reviews

• OS

  Oladayo Shobola

  5 days ago
  5.0
  They are very helpful and responsive with information pertaining to services they offer. 10/10 would recommend.
• TF

  THOMAS FINK

  Sep 22, 2026
  1.0
  They tried to charge me $250, then $200, then $180 for an oil change. Dishonest clowns.
• AB

  Anna Bolger

  Sep 15, 2026
  1.0
  came here for an oil change. used my debit card. tried to bypass the pin and was told “oh these machines don’t do that, you need to enter your pin”. not even an hour later my card was hacked with charges sending hundreds of $ to “inmate 637” so. don’t go here :)
• SB

  Steph B

  Sep 5, 2026
  5.0
  I want to give a special thank you to District Manager Matthew and Store Manager Mike for going above and beyond to address my concerns and make things right. I typically come to Jiffy Lube with my dad but because I recently started college and our schedules conflicted, I had to come on my own. Unfortunately, from the moment I arrived, I felt embarrassed and uncomfortable because of the way one of the employees treated me when I asked questions about my vehicle and the services being performed. I was simply trying to understand what was being done to my car and I felt embarrassed for asking questions. I became even more concerned when an employee drove my vehicle outside of the service area and into the parking lot without properly communicating with me or getting my consent. At that moment, I was honestly more in a state of shock than anger. I wasn't looking to get anyone in trouble, especially knowing that some of the employees are new. I understand that everyone has bad days and sometimes we may need to step away, take a moment and come back with a clearer mindset. What mattered most to me was how Matthew and Mike responded after I shared my concerns. They went out of their way to schedule a one-on-one appointment with me to thoroughly inspect my vehicle and make sure everything had been done correctly. They listened to me, apologized for the mistreatment I experienced and made my safety and peace of mind their priority. What stood out to me most was their willingness to take accountability. That made me feel comfortable knowing that they genuinely care about their customers and are willing to communicate and make things right. Whether they were at another store or had other responsibilities, they still made time to address my concerns. That level of care and communication really meant a lot to me. I also want to emphasize that I believe mistakes can be learning experiences. We all have bad days and we all make mistakes. What matters is how we respond, learn from them and do better moving forward. I don't hold any anger toward the employees, especially knowing that they are new and still learning. I just hope this experience can be a learning opportunity for everyone involved. I truly appreciate that Matthew and Mike took my experience seriously and made sure something like this would not happen again. Their response showed me that they genuinely care about the people who come into their store and want every customer to feel respected, informed and safe. Thank you again to Matthew and Mike for taking the time to personally address my concerns and restore my confidence in the store. Their professionalism, accountability, compassion and willingness to communicate made a huge difference. I left feeling reassured that I was heard and that my safety truly mattered.
• AJ

  Andrew Jakubisin

  Sep 4, 2026
  5.0
  Last time I was here, manager overtightened my filter and caused an absolute nightmare of a headache when getting oil changed the next time. Called the location back and let them know. The manager Mike was extremely professional and apologetic. Invited me back in to get my oil changed and to get the filter chipped out and replaced. I would have NEVER come back to Jiffy Lube if it weren’t for Mike and his amazing team!!!

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