This profile is uncertified and using publicly sourced data
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Business Details
About
Auto Repair ShopAuto Air Conditioning ServiceAuto MaintenanceBrake ShopCar Battery StoreOil Change Service StationTire Shop
ER Auto Care in Polaris is a trusted NAPA AutoCare Center and “Masters of Our Craft” shop serving North Columbus. Their ASE-certified technicians provide expert repairs for domestic, Asian, and European vehicles. Customers benefit from complimentary loaner cars, shuttle service, same-day service, and convenient overnight drop-off. Every repair is backed by a NAPA nationwide warranty plus ER Auto Care’s own 3-year/36,000-mile guarantee, ensuring confidence on the road. Financing options are available to make services more accessible. Recognized as a Nextdoor Neighborhood Favorite, the shop continues to earn community trust. Open Monday to Friday, 7:00 AM to 5:30 PM. Team members include Nathan Fielder and Andre.
Location
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.