Enterprise Rent-A-Car

Reviews

• EA

  Ergin Akyüz

  1 day ago
  4.0
  Friendly and nice staff, with excellent shuttle service from pick-up to drop-off. No need to wait long, and getting your car ready was easy and quick. Overall, a smooth and convenient experience.
• SC

  Shanna Carver

  Aug 21, 2026
  5.0
  Cars are always fairly new and clean. They usually have pick up so dont be in a hurry. Staff are always very friendly
• MD

  Mike D

  Aug 18, 2026
  4.0
  We really had a great experience. Easy check-in and check-out, and the car was great.
• DP

  Dustin Perry

  Aug 12, 2026
  5.0
  Very easy and affordable transaction at the CMH airport in Columbus Ohio. Wide selection of vehicles and all clean and taken care of. Will use again if needed!
• AB

  Aadi Bastola

  Jul 26, 2026
  1.0
  Extremely disappointed with my experience at Enterprise. On Saturday, I went to pick up my rental after my insurance had already made a reservation for me, only to be told they couldn’t provide a vehicle because they didn’t have enough cars available. I called the store directly afterward and spoke with someone at that specific location—not the customer service call center. They assured me that if my insurance sent over the reservation, I would be able to get a car on Sunday. I returned on Sunday based on that information, only to be told that this location doesn’t even accept insurance reservations. Now I’m being told I have to wait until Monday just to find out if another location has a vehicle available, and even then there’s no guarantee I’ll get one that day This entire process has been frustrating and a complete waste of time. I received conflicting information from Enterprise employees, made multiple unnecessary trips, and I’m still without a rental car. Better communication between locations and more accurate information for customers would have prevented all of this.