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At Spitzer Kia Cleveland there is nothing more important than serving the customer. We take the time to get to know each of our customers and build lifelong business relationships. Whether you are new to Spitzer Kia Cleveland or you have been shopping with us for many years, you will always be treated like family when you visit us. In fact, it’s our personal approach to business that continues to bring our customers back time and time again for their second, third and fourth vehicle.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.