Jeff Wyler Kia of Colerain

Reviews

• TB

  Todd Brinkman

  4 days ago
  5.0
  Larry Moore in sales gave us a Great experience on our Kia purchase last week. We were in and out in a timely manner, Happy with our New 2026 Sorento. Thanks again for your help Lawrence….
• BB

  Brion Bastian

  5 days ago
  1.0
  I own 2 Kia Carnivals that have been recalled due to a possible fuel line leak, which makes then unsafe to drive. Kia has no remedy for this issue, so I've asked Chris, the sales manager at Wyler Kia Colerain, to quote a buyback\purchase price to sell the vans back as they are useless to me. Chris told me he'd speak to his manager about this issue on 5\11 and call me back, but he didn't. I finally got ahold of him yesterday and he'd forgotten about me. After explaining the issue again he remembered, but had no solutions and forgot he was going to get a purchase quote and call me back. Yesterday he was going to have a salesperson do this and call me back, but no one did. I called back today and got Chris' VM. If you want a dealer who ignores you unless you're standing in front of them with cash, Wyler Kia is your place!
• BG

  Blake Glasgow

  Apr 30, 2026
  1.0
  Went to Kia in colerain, my Kia soul had transmission then engine problems. Both were under warranty they fixed the engine but then had transmission problem I asked Ricky what I should do he said trade it in. Didn’t inform me it would be 6000 just to trade it in. I tried to cancel expensive Wyler care they straight up lied to me claiming it only 239 dollars when it’s really 1400 😡 Never trust scummy salesmen who care more about their commison than lasting customers
• MF

  murat fataliyev

  Apr 25, 2026
  1.0
  One of the worst dealerships I’ve been to in few years. Bought a car with the condition that the ac would be fixed. They promised to do a full inspection and find out what’s wrong with. They said they fixed it. Bought the car. 2 weeks later no ac. Went back. They said they can’t fix it or won’t. The manager was extremely rude. We waited 2 hours just to get a no from him. Don’t do business with them if you value your money. Walter and Sam were the sales people. Stay away from both. Horrible service. They will lie and then when confronted they act like they didn’t say anything. STAY away from them.
• GT

  Gerald Turner

  Apr 22, 2026
  2.0
  Bought new Sorento 2 weeks ago and got a flat tire. SURPRISINGLY tires are not covered under the new car warranty! I even purchased the extended warranty expecting bumper to bumper to mean bumper to bumper well it doesn’t! Tires are outside the bumper!! Paid for the tire replacement and thought things were complete. WRONG!! Get 4 miles down the road at a store and open the hatch and there sits my spare tire and lug nut cover sitting in the hatch. Also notice the tire pressure on the new tire is 8 pounds less than the other tires. Needless to say i immediately returned to get things resolved and I had to show the “mechanic” where the spare went and how to put it back on the car. Then the service consultant, not the “mechanic” drove to fix tire pressure. 3 of 4 was corrected. Love my car but really really disappointed in this service issue. Had another issue with previous Sorento warranty coverage but really unhappy tire was not covered on new car warranty!

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