Jeff Wyler Honda of Colerain

Reviews

• MB

  megen boster

  4 days ago
  5.0
  I had a great experience at Jeff Wyler Honda of Colerain purchasing my new Honda Passport TrailSport. Kevin did an excellent job and made the entire process as quick and smooth as possible. He was very knowledgeable about the vehicle, answered all of my questions, and made sure I was comfortable throughout the process. I was very satisfied with the deal I received and appreciated that everything was straightforward and efficient. Overall, one of the best car-buying experiences I’ve had — highly recommend Kevin and the team at Jeff Wyler Honda of Colerain
• MM

  mickey mcclanahan

  4 days ago
  5.0
  If you are buying a car — any car, ever — ask for Ryan Akins. We came in completely unsure of what we were doing, overwhelmed by the numbers, and honestly a little dreading the whole experience. We left with two cars and zero regret. That does not happen by accident. Ryan never pushed. Never steered us toward something we didn’t ask for. Never made us feel like we were being worked. He just answered every question honestly, kept the process moving, and somehow made one of the most stressful financial decisions we’ve made as a couple feel completely manageable. He was transparent when it mattered, patient when we needed it, and genuinely funny throughout — which sounds like a small thing until you realize how much it matters when you’re sitting in a dealership for five hours making big decisions. We did our homework before we came in. We knew our numbers. And Ryan matched our energy every step of the way, no games, no runaround, no moment where we felt like the deal was being hidden from us. We will not buy a car from another human being as long as Ryan Akins is selling them. Five stars doesn’t feel like enough.
• KH

  Keith L. Hylton

  May 8, 2026
  5.0
  I recently purchased a vehicle from Jeff Wyler Honda on Colerain and had a great experience from start to finish. My salesman, Dontai Fikes, was extremely knowledgeable about the SUV and took the time to explain all of the features thoroughly. This one-owner vehicle had just been taken in on trade, and Dontai made sure every concern I had was addressed and that everything was ready for pickup later that same day. After getting the SUV home, I noticed one minor issue and brought it back the next morning. Service Advisor Jordan Brown quickly took care of the problem and had me back on the road in no time. The level of customer service from both sales and service was outstanding. If you’re in the market for a Honda, I highly recommend Jeff Wyler Honda on Colerain. Be sure to ask for Dontai Fikes for sales or leasing and Jordan Brown for service. Excellent experience overall!
• MG

  Mary Gilson

  Apr 24, 2026
  2.0
  Honestly may be a 1.5. I just got my one year old honda odessesy back from service. I'm always having trouble with turning on and off the radio is it me or it. I was told it would be $100 to diagnosis I said fine. Then I looked at the estimate when I got a text it was $200 .... I declined. They had to look at damaged part of my middle seat. I understand they had to take my grandson's car seat out (they could have gone through the back). Instead of putting the seat in back left it in the middle. The seat was left so when I pulled out of the lot it was going front to back and the car seat was moving. I pulled over and fixed everything. I thought my receipt would be in the van .... no receipt. I texted to the number that had been texting me today but no response. I can say buying the Honda was the worst car buying experience I've ever had (I'm 67). I told them I wanted to test drive (my dad had just passed and going the same with my mother-in-law) and I wasn't in the the right mind. They kept at me. I bought to get out. I know I'm an adult and should have walked but like I said my mind wasn't fully there. This will be my Last Honda
• CW

  Chris Wesselman

  Apr 24, 2026
  2.0
  Hello, I am writing to express my dissatisfaction with the recent service experiences I’ve had at your dealership. Over multiple visits, I have had to return to have the same repairs corrected, which is not the level of service I expect. Most recently, I brought my vehicle in for trunk weather stripping replacement. I was informed the repair would take all day, so I requested a loaner vehicle. However, I was not told that the loaner was actually a rental, which resulted in an unexpected cost to me. Additionally, the quality of the work performed was below standard. The weather stripping was installed poorly and required a second visit to be corrected. I also noticed that interior trunk molding was not fitted properly, which I ultimately had to fix myself. While I appreciate that my service advisor is friendly, there seems to be a consistent issue with workmanship and communication. It feels as though the technicians are rushing through repairs without proper attention to detail, and I am repeatedly inconvenienced as a result. At this point, I am concerned about the reliability of the service being provided. I would appreciate a response addressing: * Why repairs are not being completed correctly the first time * Why I was not informed about the rental cost for the loaner vehicle * What steps will be taken to ensure better quality control moving forward I value good service and would like to continue doing business with your dealership, but these issues need to be addressed.

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