Certified by Hook It up car customs • May 17, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
SundayClosed
Reviews
4.6
186 reviews
5 stars
160
4 stars
5
3 stars2
2 stars
3
1 star
16
MK
mark kinslow
May 2, 2026
5.0
This guy was on point...in and out in under an hour. I highly recommend this business. He showed me about my radio's features and set it up for me. Great service and hospitality.
MM
Mindy Murray
Apr 28, 2026
5.0
Ken did a perfect job on the subs he put in my car. My husband called him on a Sunday, we went over there and got 2 12 inch subs put in our Highlander that sound better than any stereo system I’ve ever had or heard. Ken is so nice and professional and really takes pride in his work and what he does. Highly recommend! If you’re wondering where to go for solid work and a powerful sound system or anything, call Ken. Thanks so much, you transformed my whole car for the better! And I got to school my daughter on what subs are and should sound like lol ;)
KL
Keaton Leive
Apr 26, 2026
3.0
I hate to leave 3 stars because the owner and his employees are super friendly, but the quality of work done was not what I paid for.
I bought an aftermarket radio and had them do the wiring after I did the hardware installation. They did it in 2 hours and got it working. However, I had to bring it back because the radio was not flush and barely hanging on to my dash, the panel buttons didn’t work, and the factory USB in my car didn’t work. When I came back 2 days later they didn’t charge me to work on it since I had already paid, but I had to argue back and forth with the owner to get stuff working. He’d keep telling me “nah it’s cheap Chinese aftermarket, that stuff usually doesn’t work when you change head units” etc etc. After arguing enough he’d check it out and find why something didn’t work, but if I didn’t know better or had done research he would have sent me on my way with a radio that could function properly, but didn’t.
The reason it wouldn’t stay flush was because his employee who had worked on it had ripped the mounting screws out of my dashboard. When I pointed out that I had it mounted, he again tried telling me “nah I don’t see it” but luckily I had a second unit and showed him the mounting brackets that weren’t put on since the screws got ripped out. He got some screws from his shop and got it mounted. He said I was good to go, but then I saw it wasn’t flush again and the mic wires were dangling out of my dash. Told him and he got it flush and wired routed, but my hazard lights and usb still didn’t work. I went home and did research and figured out what to do, undid everything and properly wired everything and now the factory USB and hazards work as they should. While I was working at it at home I noticed two connections had wires ripped out of the mounts, but luckily I had the spares. I also noticed they mounted the faceplate on while wires were jammed into my AC exhausts. I also noticed that the mounting screws for the unit itself were not put back on and were sitting in my cup holder. So I basically redid all the wiring and cleaned up everything, and fixed my issues at home after paying some people to half-ass my radio.
Again, I hate to leave a bad review because other than the arguing and bad work, they were extremely friendly people and offered me food and drinks while I waited.
RG
Rayne Graves
Apr 20, 2026
5.0
I’ve brought two of my vehicles here to install subwoofers and am beyond pleased with his service. Ken is extremely knowledgeable, reliable, and easy to work with. He is honest when it comes to the the process and is fair with the pricing. If you want your car system done right, Ken is the man to see!
TJ
Tristen Jackson
Apr 20, 2026
5.0
Amazing customer service, very respectful! Very professional work.
Frequently Asked Questions About Hook It up car customs
What products and services does Hook It Up Car Customs offer?
Hook It Up Car Customs specializes in car audio, alarms, remote start, backup cameras, and lighting installation and supplies.
What are the business hours of Hook It Up Car Customs?
The business is open Monday through Saturday from 9:00 AM to 6:00 PM and closed on Sundays.
Where is Hook It Up Car Customs located?
They are located at 3346 River Rd, Cincinnati, OH 45204, USA.
Which car audio and alarm brands does Hook It Up Car Customs carry?
They carry brands such as Viper Security & Remote Starts, Rockford Fosgate, Kicker, Alpine, Sony, Pioneer, Concrete Audio, Avital, Python, Quantum Audio, DB Drive, DS-18, and Kenwood.
What payment options are accepted at Hook It Up Car Customs?
They accept American Express, Apple Pay, Cash, Discover, Financing, Invoice, MasterCard, PayPal, and Visa.
How can customers contact Hook It Up Car Customs?
Customers can call +1 513-386-9900 or email kenchenii2000@msn.com. They also have a Facebook page and website at https://www.bassheadz513.com/.
Is Hook It Up Car Customs owned by veterans or black-owned?
Yes, Hook It Up Car Customs is both veteran-owned and black-owned.
What nearby parks can customers visit before or after their appointment at Hook It Up Car Customs?
Nearby parks include Riverside Park - St. William, Embshoff Park, Riverside Recreational, Delshire Park, and Boldface Park, offering opportunities for relaxation and outdoor activities.
What dining options are available near Hook It Up Car Customs?
Customers can enjoy local dining at nearby places like Jim & Jack's and Pie Chart Pizza, both casual restaurants with bar service.
Are there any automotive or mechanical service providers near Hook It Up Car Customs?
Yes, nearby you will find Jags Mechanical for HVAC and refrigeration services, as well as LifeSafer Ignition Interlock offering auto glass service and related supplies.
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