AutoZone Auto Parts

Reviews

• CK

  Craig Keller

  Apr 28, 2026
  5.0
  2 super nice and helpful gentleman, thank you for the help with the tire iron
• BB

  Buell

  Apr 25, 2026
  2.0
  My entire experience with the store is that I showed up at 7:30 today, tried to get the attention of the people opening the store late, waited till 7:40, and then left and went to Walmart to buy the wiper blades I need. I need. Looks like a nice store though, I just was never able to get in
• LL

  Lumxii

  Mar 21, 2026
  1.0
  Called in asking for a spark plug to be ordered. I was told “okay, it’ll be here same day at 6:00pm”. I came in the next morning and was told they never even put in the order for it, so I ordered it right then and there in person and was again promised next day delivery. For the next week I never got a phone call saying the plug had come in. I decided to go in and ask for the plug, they were struggling to find the order but I’m guessing since the amount of time they held the plug they put it back into their stock, so they sent an employee to go grab it. This employee was Will S. Who decided it was a smart idea to throw that spark plug on the counter. A Ceramic. Spark plug. Unbelievably rude low quality service.
• PS

  Paul Soya

  Feb 19, 2026
  3.0
  Quick in and out location for your auto parts
• BK

  Billy K

  Jan 5, 2026
  1.0
  I hate to sound like a male Karen and I rarely write bad reviews, but I feel like the service at Chesterland AutoZone is way below what I would expect. I came in for a diagnostic check, as I suddenly had several dashboard lights turn on. I also needed replacement wiper blades. When asking which wiper blades to purchase, I specified the exact year, make, and model of my vehicle two separate times. I was informed both times that my vehicle would need one 20 length wiper and one 15. I thought the gentleman would offer to install the wipers after the diagnostic check, but this was never offered. Also, despite having several lights on the dashboard, the diagnostic check showed no errors and there was no insight was offered as to what any of the problems could possibly be. Then, after going home and trying to install the wipers myself, I realize that I was given the wrong blade size! Both times I have been to this location, the associate seemed more interested in engaging in personal conversations than helping the customer. It’s one thing if someone makes a genuine mistake while trying their best, but I feel like the assistance I received was pretty lackadaisical.

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