Liberty Auto Group has been in operation in Northeastern Ohio for over 35 years. Beginning with a single store in Vermilion, Ohio, our organization now consists of six locations employing over 500 proud Clevelanders. Our motto is "good people doing business with good people," and it underscores our commitment to providing excellent service for our customers and an excellent work environment for our employees. Don't take our word for it, either… our staff has voted Liberty Ford one of Northeastern Ohio's top workplaces six years in a row.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.