1969—It was the year of Neil Armstrong and Woodstock. It was also the year that Joan and Ed Conrad founded a family business with one store and eight employees. Over the past decades, Conrad's has expanded to 30+ Northeast Ohio locations and ranks within the 35 largest tire dealerships in the country.
Maintaining our 40+ year heritage of customer service is our passion at Conrad's; it's something that only a family business can provide. We constantly strive to offer the highest quality products, the best trained technical staff, and an operational format that emphasizes the things important to you: competitiveness, convenience, respect, and fairness.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.