Crestmont Hyundai

Reviews

• GT

  Grace Tansey

  Aug 5, 2026
  5.0
  Aaron was great to work with. He was very willing to work with our needs to get us the vehicle we were looking for!
• AJ

  Andrew Jones

  Aug 5, 2026
  1.0
  Buyer beware! This dealership has drastically changed. They WILL take advantage of you. NO LONGER TRUSTWORTHY. Highly recommend finding a different Hyundai dealership than this one.
• TK

  T Kalal

  Aug 4, 2026
  5.0
  Purchased a 2025 Tucson-had the pleasure of working with Aaron P. He was knowledgeable and helpful. It was very easy to make a deal! Also had the pleasure of meeting and talking with Scott Reid. Good Dealership!
• NM

  Nathan McKeen

  Jul 25, 2026
  5.0
  I drove two hours to buy a pre-owned vehicle and it was worth every mile! Said Cushmeer and the sales team at Crestmont Hyundai were knowledgeable, professional, and fair negotiators throughout. They were also incredibly accommodating for my family and provided us with a new car to drive while they finished preparing ours for purchase. I never felt rushed or pressured and was treated like a welcomed guest in their showroom. Thomas in the finance department was equally helpful and transparent. I highly recommend this dealership!
• AH

  Atiq Haider

  Jul 21, 2026
  2.0
  One of the Worst Customer Service Experiences I've Ever Had I rarely leave negative reviews, but my experience with Hyundai and this dealership was so frustrating that I feel other customers deserve to know what to expect. My vehicle remained at the dealership for an extended period while I repeatedly tried to get updates. Calling the dealership was an exercise in frustration—I was transferred from one person to another, left numerous voicemails, and rarely received a return call. It often felt impossible to speak with someone who could provide a clear answer. When I couldn't get any help, I wrote letters to Hyundai corporate, including the CEO, as well as dealership management. I hoped someone would at least acknowledge my concerns or explain what was happening. Unfortunately, I never received a response. Eventually, I got my vehicle back, but the overall experience left me feeling ignored and disappointed. The lack of communication, accountability, and basic customer care was unacceptable. Mechanical issues can happen with any manufacturer. What separates a great company from the rest is how it treats its customers when problems arise. Unfortunately, Hyundai and this dealership failed that test in my experience. If you're considering buying or servicing a vehicle here, I encourage you to pay close attention to the quality of customer service, not just the vehicle itself. I sincerely hope Hyundai takes these concerns seriously and improves the way it communicates with and supports its customers.