Finlayson Towing

Reviews

• TS

  tim simmers

  May 7, 2026
  5.0
  I have used these guys for tow service several times over the years and they are always prompt really good with communication and would not hesitate to use them again
• JF

  James Field

  Mar 7, 2026
  1.0
  Absolutely horrible company. Took my daughter’s AAA Roadside Emergency and NEVER SHOWED UP. Even worse, took it and never came but when AAA wanted to reissue the call to find a faster responder, they claimed they would arrive faster and grabbed the call a second time. 3.5hrs my daughter, then myself, sat on 77 S waiting. Deplorable behavior by any company but absolutely worse based on the situation my daughter was in. These folks should be ashamed of themselves. Thank God for D&S, saved everything. If zero stars were possible Finlayson would receive that.
• AG

  Ari Gold

  Feb 25, 2026
  1.0
  The worst towing company Ohio has ever had. Not only it took Tyler 2.5 hours to get here. He was told I need to replace the flat tire and all I need is a jack. What is the only thing Tyler didn’t have? A jack. He comes in a big tow truck. I ask him. Hi Tyler, if you have a flat tire in your truck, and you’re the emergency vehicle, how do you change your own tire? Tyler’s answer? “I call a technician” 😮 but you’re the technician. I ask him. His answer “I call another technician”. Worst customer service ever!!! Never use them. Don’t waste your money or time.
• VM

  Valerie Mellon

  Jan 22, 2026
  1.0
  By far the worst experience I've had with any towing company. Honestly, the worst experience I've ever had with any business in my entire life. Very rude. Vehicle was towed over the weekend called Monday. They had absolutely no answers for me. No price quote. No info. Was rushed off the phone and told to call back later. I was told that he hadn't spoke to his driver yet at 3 o'clock in the afternoon on a Monday. Let me add, Business hours showed that they close at 5, but if you Show up at 4:50 that's too late doors already locked get charged another $50. Seriously, Save your time and your money.
• BS

  Brian Shrock

  Jan 1, 2026
  5.0
  Highly recommended! Very fast service, experienced drivers, recommended by local police departments. AAA Approved!

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