JTI (formerly John's Trailers) deals in trailers, snowplows, axle manufacturing, expert vehicle hitch installs, trailer repairs, and snow management systems just to name a few.
At JTI, Inc., we are focused on being the best trailer dealer in the industry. We focus on delivering our customers satisfaction, giving them our expert knowledge, value-driven and affordable-priced products.
Established in 1935, JTI is a family-owned and operated retail trailer dealership with a rich history of serving Cleveland and surrounding communities for 90 years.
We have a diverse clientele, ranging from homeowners to Fortune 500 companies in the Cleveland and Akron markets to all over the United States.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.