Jeff Wyler Chrysler Dodge Jeep RAM of Eastgate

Reviews

• TS

  Tanya Schaefer

  1 day ago
  5.0
  Went in for service on my Kia and left with a brand new Jeep Grand Cherokee! Very friendly and respectful staff, works with you to get you what you want and can afford. Thanks Preston!
• CB

  Carolyn Bowling

  Jun 30, 2026
  5.0
  Great service and quick process!
• RS

  Rusty Shackleford

  Jun 9, 2026
  1.0
  I bought a used car from there when I was in a bind. Within a month, the paint started peeling off multiple body panels, and the transmission started slipping. The brake pads were hammered into the caliper brackets due to the technician being to lazy to use a wire brush. The rear defrost does not work due to the tint being ripped off. Sent several emails to the person I purchased the car from, with no response at all. I would not buy a used car from this dealership. Vehicles are not properly checked, and not properly repaired.
• LK

  luke keller

  May 26, 2026
  5.0
  Adam was a very helpful salesman. He and his manager Jason did everything they could to put me a brand new Dodge Ram. Superior experience!!
• SF

  Scott Fratianne

  May 11, 2026
  1.0
  Horrible overall experience. First, I tried to call multiple times the week prior to my appointment so I can ask questions about service. I wanted to know if there would be a diagnostic fee. Not once did anyone answer the phone, nor did it go to voicemail. I then set an appointment on line, where it said I was assigned Rodney Hodges as my rep. I then called and asked to speak directly with him. My call went to voicemail. I left a voicemail and Rodney called back. I missed his call, but immediately called him back and got his voidemail. I left another message and he never returned my call. I then showed up to my appointment at the scheduled time. I was the only customer there. I got out of my car, walked up to the service desk. Rodney was sitting there. He did not welcome me. He said "give me a minute". He then proceeded to do some paperwork for about five minutes. Once he was done with that he then asked me how he could help me. We went through my issues. He took my keys. He then said, we are packed today and I don't know if we will get to your car. My response was, I had a reservation and asked, why would you take reservations if you could not honor them. He reiterated that they were packed and then said, we don't even know what's wrong with your car and what it needs. I thought about it a bit, and then said I was just going to take my car and leave because they wouldn't honor my reservation. He then said he didn't say that, and that he said he said they didn't know if they even had the parts to fix it in an argumentative tone. Note he changed his story. I left and immediately contacted Mike Castrucci Jeep. The immediately got me in. When I arrived they were very welcoming. They took the time to talk to me about the issues I was having. They didn't brush me aside like Rodney did at Jeff Wyler. And...they arranged to have a shuttle driver take me home. Something that Wyler didn't offer. I am very disappointed with my experience with Jeff Wyler. I have purchased 4 cars through them in the past. Based on my experience with Jeff Wyler, and specifically Rodney Hodges, I will never buy another car from them again or use them for service. Please save the aggravation if you are considering buying a new car or need service and go somewhere other than Jeff Wyler.

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