Rapid Revive Auto

Reviews

• MM

  Melissa Murphy

  Sep 17, 2026
  1.0
  Beware of Rapid Revive (Gary’s Service Center) take the car in for a weird noise when the air comes on, they tell us it’s the condenser, 450 quote. we say okay, change it, week later go to pick it up, they changed the compressor not condenser, and as a bonus, changed the belt cause the engine was “shaking”. Which is funny cause the other guy at the shop told us the engine looked and sounded fine minus the noise when the air came on. Fine whatever, we’ll pay for it if it fixed the issue. Pick it up, noise is still there, told okay bring it back. Now, the engine light is on, which it never has been before, and the belt is making a chirping sound which it never did before. 2 weeks go by just about, I call, they’re changing the e-vaps and sensors and I asked why, the code that came up was one that happens if the compressor isn’t replaced properly, I told them my concern about the engine light never being on until I left their shop, and all these parts changed without consent and voiced that I was concerned as to why. They call me back after 5 mins and tell me to come get my car he isn’t gonna fix what damage was caused by their mechanic AND the original issue, the noise which is still there! Now there’s new issues that are specific to what was “fixed” in their shop!!! Do Not trust Rapid Revive in Glen Aubrey on RT 26, formally known as Gary’s Service Center. Not only did they cause more issues, they had my car almost 3 weeks with no progress and did not repair the original issue!! I have no clue why parts were changed without our knowledge after being quoted for something completely different, and then being told basically it’s our problem now to fix the new issues popping up not even 2 miles after leaving their parking lot. When the car ran solid prior and only had a noise when the A/C was being used!
• LB

  Logan Bradford14

  May 14, 2026
  1.0
  Bro chacked out my car thro $200 side plastic peses away
• AK

  Aimee Kellicutt

  Jan 31, 2023
  2.0
  I've gone to Gary's for years - and have always had great things to say about the service center. Reliable and convenient. Sadly my latest experiences with them has me questioning their ability and relevancy in dealing with modern cars... and by modern my car is a 2013. Not exactly brand new. Long story short: I love supporting my local businesses. I will always go out of my way do that. However the bare minimum for me is reasonable customer service and honesty. Treat me respectably as your customer (i.e. don't waste my time) and be honest when your business is not capable of doing what is required. If your garage cannot handle programming tire sensors - that is OK. If your garage cannot deal with an unplanned failed ignition switch in a timely manner - that is OK. I would have still supported your business the next time I had work your garage could handle. Saga: Winter 2022 - I started having issues a TPMS light on my dash. For my car if the TPMS light is on it affects the traction control system. NOT helpful in the winter... Gary's replaced the tire pressure sensors. I had to take the car back at least twice until they were properly programmed. They turned the car back over to me twice with the TPMS light still on. Summer 2022 - TPMS light came back on. It was summer, so I didn't worry about it for the season. Nov 2022 - I dropped my car off for an inspection, snow tires put on, and deal with the TPMS light. They called me about 30 minutes later saying my key would not turn in the ignition. Unfortunately for me - my ignition switch decided to die right there. I believe them (there were symptoms leading up to this). Bad luck for me, but at least I didn't have to tow the car...so I thought. I called Gary's nearly every day for the next 4 weeks. Anytime I got through to them, they said "tomorrow" they would work on the car. They kept blaming each other within the garage for not answering the phone, failing to write down messages, saying they "can't figure out how to get the car into the garage due to the ignition issue" and also cited some personnel health issues (that bit I do empathize with). They didn't order the replacement switch until 4 weeks after I dropped it off. They had the car for nearly 5 weeks. I paid $1700 (this was fair and mostly parts): for a new ignition switch, and programming the new key and basically the snow tire swap. The TPMS light was still on and the inspection was not complete. They gave me a 10 day sticker, because they said they had to replace the battery and I needed to drive ~50 miles for that to reset. Admittedly it was an older battery, but the car had also been sitting idle for a month.... so I'm a bit doubtful on the need to replace it. I was given two sets of keys - the new key for the new ignition and the old key for unlocking the doors (fob no longer works). They did the inspection after the battery reset later that day. TPMS, the multiple keys, and not having a car for month still an issue. Dec 2022 - After Xmas, I take my car to the dealership. That day the dealership programmed both the key and tire pressure sensors for $80. Told me a could ditch the second key for $100, but the stock keys were on back order - can fix later if I wish. Jan 2023 - About a month later the TPMS light comes on again. I take it to the dealership, they report I need to abandon these 3rd market sensors Gary's installed. $1100. I've also noticed recently that the cover on my steering wheel assembly is missing. Gary's lost the cover when they replaced the ignition switch... I called, and they said they will order a new one. I haven't heard back from them... I will have to again reach out to them, but I'll be damned if I pay for it at this point. Overall I'm disappointed and frustrated with this experience.
• HB

  Heather Benninger

  Mar 10, 2019
  5.0
  Dad runs an excellent shop at friendly prices