Enterprise Rent-A-Car

Reviews

• DS

  David Smith

  Jun 25, 2026
  5.0
  Excellent counter service. Office called me before pickup to negotiate a delayed pick up. I arrived an hour later and car was ready. Office attendant recommended I video the car for any preexisting damage. Just a few scratched already noted. Enterprise holds a $200 deposit on the car. I appreciate that they explained the practice before encumbering my card. I got a Nissan. The attendant offered to review basic procedures but I explained that I was generally familiar having owned a Nissan previously. The weekly rental including CDW was about $400.
• DH

  Diana Heredia

  Jun 24, 2026
  1.0
  I would rate this place 0 stars, they let you book a reservation with no cars available. Manager and staff have poor communication and don't care.
• MC

  Miami Cristin

  Jun 23, 2026
  2.0
  Very disappointing experience with Enterprise. I updated my pickup time through the reservation system, but the change was apparently never received by the rental location. When I arrived, I was told I was late and that my reserved vehicle had been given away. I made another reservation for the next day, only to receive a call saying there were no vehicles available. A reservation should mean a car is available. Instead, I wasted time, dealt with unnecessary stress, and was left without transportation. Unfortunately, this experience made Enterprise seem unreliable.
• MB

  Marcus Bertoldo

  Jun 17, 2026
  5.0
  I’ve had a great experience working with the team. Everyone is easy to work with, very professional, and always responsive whenever I call or email. My car is always ready when I need it, and the whole process has consistently been smooth and reliable. Patrick, Gustavo, and the entire team have always been helpful, attentive, and ready to assist with whatever I need. The quality of the vehicles is excellent, and the pricing is fair for the level of service they provide. It’s reassuring to work with a team that is dependable, communicative, and genuinely committed to taking care of their customers.
• YM

  Yaska Medina

  Jun 15, 2026
  5.0
  Excellent experience with Enterprise, thanks to Gustavo who was friendly, professional, and efficient from start to finish. He helped make everything run smoothly and was able to accommodate our needs without any issues. Great customer service and a hassle-free rental experience. Thank you, Gustavo!

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