Enterprise Rent-A-Car

Reviews

• CB

  Cheryl Bailey

  May 5, 2026
  5.0
  Easy process to obtain a rental. Agents were friendly and professional.
• EW

  Edward W.

  Apr 29, 2026
  5.0
  10/10 Best staff and manager around they work with you not against you.
• CQ

  Colleen Quinn

  Apr 28, 2026
  5.0
  Everybody was extremely friendly explained. The whole process in detail asked if I had any questions and I didn’t because they explained everything to me. Thank you for making my experience pleasurable.
• BD

  Barbara Desormo

  Apr 24, 2026
  5.0
  I would recommend Enterprise to everyone. Customer service was very friendly with no questions asked. You receive a nice clean car that even smells great. I received my deposit back into my checking account just as they said. I would rent again if needed
• KD

  Kevin Dakin

  Apr 11, 2026
  1.0
  Extremely frustrating experience at the Enterprise location at the Watertown International Airport. I showed up for a rental and was told the only vehicles available were minivans—no other options whatsoever. That’s already disappointing, but what made it worse was the complete lack of flexibility or customer service. I tried to use my points for the rental, and the employee refused, saying the reservation couldn’t be made for the same day. No effort to help, no workaround, just a flat “no.” When you’re standing there needing a vehicle, that kind of response is unacceptable. Between the limited inventory and the unwillingness to assist, this was a really poor experience. I expect better from a company like Enterprise, especially at an airport location where people rely on timely service. Definitely left frustrated and will think twice before booking here again.

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