I’ve never left a review before, whether good or bad, but this experience was too outrageous not to mention.
I came in today for an inspection, and from the start, the employee’s attitude was a bit rude, but I chose not to make a big deal out of it. I was told the wait would be about an hour, so I left my car there and waited for a call.
When they called me back, I was quoted $200 to replace ONE wheel stud. They also told me one of my brake pads was “about to go out” and quoted me $600 for ONE rear brake pad replacement.
My husband works on cars but wasn’t able to come with me at the time. When I told him the prices, he was shocked. We bought the wheel stud ourselves for $3, and he replaced it in minutes.
After that, we took my car to another shop for an inspection, and it passed. They even asked why the first shop failed it. When we told them it was because of one missing stud and that we were quoted $200 to replace it, their reaction said it all, they were shocked and told us that price was ridiculous.
This experience felt very dishonest and like an attempt to overcharge for simple repairs. I would not recommend this place.