Monro Auto Service and Tire Centers

Reviews

• SO

  Sufian Omar

  May 9, 2026
  1.0
  The manager was nice but the staff was vary unprofessional I brought a car to inspect it because I’m selling it and the buyer knows it was in an accident the staff goes if you give me $100 I will tell them that the car is clean when I told him NO he then proceeded to go to the buyer and say if I was you buying the car I would buy it for around less then 4k then what we agreed on super unprofessional do not recommend
• DM

  DH Miller

  Apr 30, 2026
  4.0
  What started out as purchasing 2 tires ended up as a 4 tires. However it was needed. It was not only tires break pads, rotors, control arms oil change. The bill was pricey however it was needed and I am thankful that they worked with me. They taught me about car parts , showed me the old part. I feel did a great job thank you, only it was confusing with online ordering.
• RC

  Richard Colby

  Apr 30, 2026
  1.0
  Man checked me in was rude. I and another woman both scheduled appointments at 830 but were still told "it'd be a bit before we can get it in", therefore they do not honor appointment times at all. I also was charged more than double what other places charge me for a change of tires already mounted on wheels.
• AR

  Amina Rage

  Apr 27, 2026
  1.0
  I am beyond disappointed with the service and lack of professionalism at this location. I had two back tires replaced here on Friday, and this morning, my car began smoking heavily while driving. For safety, I brought it back immediately. From the first phone call, the customer representative was dismissive and had a clear attitude. When I dropped the car off, he later called me claiming there was no issue because the "tires were fine," essentially implying I was making it up. I actually had to leave work and return to the shop to show him video proof of the smoke. Even then, he remained argumentative and rude, stating he "didn’t see anything" despite the clear evidence. I ended up being spoken down to and treated as if my safety concerns weren't valid. After spending significant money here just days ago, I expected professional troubleshooting and basic respect, neither of which I received. I would not recommend this shop to anyone who values their safety or expects decent customer service.
• PM

  Phillip Matthews

  Apr 24, 2026
  1.0
  Very disappointed in their service. All I needed was to have a serpentine belt replaced. Prior to making the appointment, I Google'd what standard cost and labor could be ... the belt was estimated to cost between $25-100 and with labor the total cost was estimated to be $100-250. Labor was estimated to take 5-20 minutes. Decided to buy the belt myself, so only needed to pay for labor. Once there, I was told the labor would be $175 an hour and that it would take an hour and a half to complete the job. The total bill ended up being $281 ... all labor! So something that should have taken 20 minutes tops, ended up taking an hour and a half. Bottom line, they either ripped me off or are very bad at their job. Avoid this business and do not trust them!

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