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Gerber Collision & Glass

3.8
(88 reviews)

Business Details

638 W Genesee St, Syracuse, NY
13204, United States
(315) 471-8521
https://www.gerbercollision.com/locations/syracuse-genesee-st-ny

About

Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

Location

Gerber Collision & Glass
638 W Genesee St, Syracuse, NY
13204, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Products & Services

2 lists · 10 items

Auto Body Collision Repair

5 items

Complete the following form to request a collision / auto body repair estimate online.. If you want to schedule your an appointment online for one of our repair centers, please visit our Schedule Appointment page. https://www.gerbercollision.com/schedule-appointment

Auto Body Repair

Gerber Collision & Glass provides quality auto body repair for all makes and models of vehicles. Our technicians are I-CAR trained, the standard in our industry. All of our locations have achieved the I-CAR Gold Class designation, which only 11% of repairers nationwide have. This reflects our commitment to ensuring that our technicians are up to date with the necessary training to repair todays complex vehicles. Gerber is fully equipped to repair both foreign and domestic vehicles, and use a computerized paint color matching system for undetectable results. Not all body shops are equal when it comes to quality vehicle body repairs, however, when you choose Gerber Collision & Glass, you are assured a high attention to detail and a nationwide lifetime guarantee on your body work for as long as you own the vehicle. Our auto body repair shops are staffed by professional auto body repair specialists, auto body painters, as well as highly trained collision auto body repair estimators. Together, we work as a team to accurately assess vehicle damage and coordinate repairs necessary to get you back on the road safely. Our auto body repair estimation process helps identify visual and hidden damage caused by a motor vehicle accident. This attention to detail during our collision repair estimation process ensures that we detect everything necessary to bring your vehicle back to its pre-accident condition. Auto Body Repair Services • Auto Dent and Scratch Repair • Auto Dent Removal • Fender Repair • Bumper Repair • Auto Painting • Auto Paint Repair • Paintless Dent Repair (PDR) • Frame Straightening

Paintless Dent Repair

Gerber Collision & Glass is proud to offer Paintless Dent Repair (PDR) at select repair center locations. Our Paintless Dent Repair service is a great alternative to traditional auto body repair and in many circumstances can help save you time and money. Paintless Dent Repair (PDR), also known as Paintless Dent Removal, utilizes specialized tools and techniques to remove a variety of dents and dings that would otherwise need to be fixed using traditional repair methods. Since no sandpaper, body filler, or auto paint is used in the repair process, Paintless Dent Repair (PDR) saves on labor and materials. Advantages of Using Our PDR Service? • Save time and money. Repairs often completed in one day. • Insurance approved • Retains your vehicle's original finish • PDR repairs are virtually undetectable • Can improve vehicle's resale value • All work is backed by a lifetime warranty for as long as you own your vehicle PDR is Ideal for: • Hail damaged vehicles • Minor fender benders • Minor vehicle body impacts, door dings and creases • End of lease dent repairs (to avoid diminished value)

Need your vehicle fixed now but don't have the money available to pay for repairs or that high insurance deductible payment? Gerber Collision & Glass can help by offering 6 Month interest free financing. So stop in at any of Gerber's convenient locations to apply today. Once approved you can arrange for repairs and have up to 6 months to pay.

Auto Glass Services

5 items

Get an instant online auto glass quote below, or call 877-7gerber (877-743-7237). You will be able to schedule an appointment online at the end of the quote process.

To schedule your mobile auto glass appointment online, visit our auto glass quote page or call 1-877-743-7237 to speak with a Gerber Collision & Glass Representative.

Windshield Replacement

Our highly trained, certified technicians install only the highest quality glass and sealants to ensure your new windshield is as good as new. Gerber Collision & Glass offers same-day auto glass installation and repair service, direct billing to insurance companies and, as always, a lifetime guarantee. Trust the windshield replacement experts at Gerber Collision & Glass to help you get back on the road in no time. • Auto glass experts for over 75 years • Highly trained, certified and experienced specialists • We use only the highest quality materials (OEM quality) • Free mobile service - we come to you! • Many convenient shop locations in your neighborhood • Approved by all major insurance companies, and we will handle all the paperwork • Your auto glass may be replaced the same day, in many circumstances • You'll enjoy a lifetime guarantee

Windshield Repair

A small crack or chip in your windshield is a significant safety problem. Gerber repairs windshield chips by injecting special adhesives into the damaged part of the glass. All repairs are covered by our lifetime guarantee. Many insurance companies waive your deductible and cover the cost of windshield repairs with no out-of-pocket expense to you. Ask one of our helpful representatives if you qualify. Get a Windshield Repair Quote Online or call us at 877-7gerber (877-743-7237) for immediate assistance.

Our mobile windshield auto glass repair services provide convenient onsite windshield replacement and repair. Using our mobile auto glass services will give you the same great windshield auto glass installation that we offer in-shop, but with the added convenience of Gerber Mobile Auto Glass Services coming to a location of your choice to perform the work. Gerber Collision & Glass provides instant online auto glass quotes and scheduling for our mobile glass services. Our mobile auto glass services can be selected (at no additional cost), at the end of the auto glass quote process. Get an instant windshield auto glass estimate today to schedule your mobile auto glass appointment with Gerber Collision & Glass. Additionally, you can contact any of our auto glass repair centers directly to arrange for onsite mobile auto glass repair. All of our mobile auto glass services come with a written lifetime guarantee for as long as you own the vehicle. That's true piece of mind and a great reason to try our mobile auto glass services next time that you require auto glass repair.

Reviews

3.8
88 reviews
5 stars
51
4 stars
6
3 stars
9
2 stars
5
1 star
17
  • NM
    Natasha Mcrae
    Jun 22, 2026
    2.0
    I would not recommend this shop. I brought my 2022 GMC in to have the tailgate inspected after it stopped closing properly about a month ago. This same shop replaced the tailgate last year. The tailgate appeared misaligned and would close as if something was blocking it. After reviewing photos, Mike Staton told me that when the tailgate was replaced, it had been aligned correctly and that it appeared someone had later used a wrench on it and altered the adjustment. When I explained that no one had worked on the tailgate since their repair, he responded that the “telltale signs are there.” I asked him to show me evidence supporting that conclusion. The photo he referenced (attached) showed chipped paint around a bolt, but he was unable to provide any photos from the original repair for comparison. Without before-and-after documentation, I don’t understand how he could confidently determine that someone else had adjusted it. What was most frustrating was the inconsistency in the explanation. I was told the chipped paint indicated someone had tampered with the tailgate, but then I was also told that chipping paint around the bolt was normal. After being unable to provide evidence for the claim, I was advised to take the vehicle to GMC because the issue could be related to normal wear or how the vehicle was built. I came in looking for an honest assessment of a repair they had performed, but instead left with an unsupported accusation and no clear explanation of the problem.
  • BM
    Bonnie Morris
    May 6, 2026
    1.0
    My car was taken here by a valet service after a mishap in the parking garage. This has been one of the most stressful experiences. First, they had my car for 5 weeks. When I picked it up the car was not cleaned, the console was full of garbage and many items were missing. I was then told there were many thieves and drug users in the area and they weren’t responsible for anything that happened to my car. If you care about your car and your belongings, stay far away from this place!!!
  • DC
    Denise Cruz
    Apr 15, 2026
    1.0
    I got into a minor car accident January 9th . Gerbers collision took my car in on February , it is now April 15th 2 months and i still don’t have my car . They don’t call me at all to give me an update , I’ve called them several times and it’s always some weird excuse . Also I paid them when i dropped my car off , and this is the kind of service i receive . My insurance chose this place , if I would have known that this place is known to do that and has so many bad reviews i would not have took it here .
  • LH
    Luul Hassan
    Feb 16, 2026
    1.0
    This is the worst place to take your car to because I had an accident and my insurance told to there and I have my car December 26 and waited more then a month and no update from them about their service or when the Vehicle then last week they call and told me the car is done and ready to be picked and I want to there this morning to get the car and when I turn the on, It sounds so bad and loud and I have told them the beginning when I was dropping off the car and The person who took the key from and he said that he will take of it and the still sound the same. Soo disappointed from December26 until now nothing was completed the way to supposed to be
  • CZ
    Cursed ZØDÎÃC
    May 24, 2018
    5.0
    Got my car done here and fixed it up real nice she looks brand new besides the 18000 miles

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