King O'Rourke Buick GMC, situated in Smithtown, New York, is a trusted, family owned dealership for over 40 years offering the largest selection of new and pre-owned Buick and GMC vehicles on Long Island. We are leading the charge in the electric revolution, offering all of the latest models, including the Hummer and Sierra EV. Our skilled team provides unparalleled after-sales services, going above and beyond to ensure customer satisfaction. With convenient driving instructions on our website, it's effortless to visit our showroom and discover why we are New York's headquarters for electric vehicles. Plus, we now offer our clients a convenient 24/7 towing service and Mobile Service+ Program.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.