Valvoline Instant Oil Change

Reviews

• CC

  Christina

  4 days ago
  5.0
  I stopped in to the Crane St Schenectady NY location on 7/1. I didn't have an appointment but they had availability and took me right in. From my first exchange with CSR Monique, i knew this was going to be the best visit I've ever had at Valvoline. I'm not sure if the other gentlemen present was Nuraj Narendra but is so , he was also so welcoming and pleasant. I think he worked the underside. Tierra Beth who was topside was also so friendly and pleasant. It was clear that these 3 had received excellent training and that they were putting it to use. They were engaging, super friendly and informative through the whole process. I believe Monique was a manager and boy, she is awesome and obviously she ensures a positive environment for everyone. I hope this is true all the time. Each of them greeted me and thanked me for coming when I left. I usually go to another location on State St in Schenectady despite this being closer to my home only bc I always go last minute and this location didn't have availability. I had an EXTREMELY negative experience there and will NEVER go there again. The three staff today really should be trainers bc they were that good. I will continue going to this location so please don't let them leave before they train others there. This review is so important bc in a world where customer service is dead, today gave me hope that there are still some good ones out there.
• JL

  J. L.

  4 days ago
  5.0
  I pulled right in and from start to finish the associates were very kind and attentive. They didn’t ask if I wanted to add on XYZ….made me feel comfortable. Will definitely make this establishment my new oil change place.
• DM

  Donna Montoya

  Jun 27, 2026
  5.0
  Excellent service at this location every single time! Bonus? Strong, hard Working ladies! So impressed by Carlos the manager as well.
• JM

  Jules Monlea

  Jun 23, 2026
  5.0
  This is my second service at the Valvoline on Crane Street in Schenectady, NY, and I’ve had a great experience both times. Not only do they do quality work, but the employees consistently go above and beyond to explain everything they’re doing and answer any questions I have. Everyone is friendly, professional, and makes the process easy. Valvoline is lucky to have such a great team!
• GG

  Gary

  Jun 13, 2026
  5.0
  Oil change is super fast and professional people who are very courteous out of there in 10 minutes. Let me know. I had a small transmission leak and that my oil pan was starting to rust but it was okay at that point.