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Alp Beck (Alp)
Aug 7, 2026
⭐⭐⭐⭐⭐ The Best Car-Buying Experience I’ve Ever Had
I cannot say enough wonderful things about East Hills Subaru of Roslyn, and especially my salesperson, Rae Cangcuesta.
Earlier in the week, I had a terrible experience at another Subaru dealership. I called ahead specifically to confirm that a used vehicle I was interested in was actually in stock, and I also asked to work with a specific salesperson. Not only was I told the car was there, but I was assured that the salesperson I asked for would be available. When I arrived, I discovered I had been misled on both counts - the salesperson I requested was not working that day and when I requested to see the vehicle I had come for, the salesman brought me a different car, totally ignoring what I asked for. It was exactly the kind of experience that makes people dread shopping for a car.
Walking into East Hills Subaru of Roslyn was the complete opposite.
From the moment I arrived, I was greeted by a friendly, welcoming atmosphere, a beautiful showroom, and people who seemed genuinely happy to help. As soon as I walked in, Rae and Cindy both greeted me warmly and with genuine friendliness — which was the exact opposite of what I had just experienced at the previous dealership. That immediate contrast alone made me feel like I was in the right place.
Rae was incredible. Friendly, straightforward, knowledgeable, and completely BS-free. No games. No pressure. No misleading sales pitch. She immediately showed me the vehicle I had come to see — imagine that! — and, to my surprise, the car was actually even better than I had expected.
It was a beautiful 2022 Subaru Forester Wilderness, and I fell in love with it.
Rae patiently worked with me, gave me every detail I asked for, answered my questions, and never once made me feel pressured. She treated me like a person buying a car, not a sales target. Cindy, the manager, was wonderful as well and helped make the entire experience smooth, comfortable, and enjoyable.
And there was one more thing that really won me over: they invited me to bring my golden retriever to the dealership! That might seem like a small thing, especially since they are a Subaru dealership, but to a dog person, it says a lot about the warmth and friendliness of a place. Olivia was thrilled to be allowed in, and she even got a Subaru plush toy out of the experience. She couldn’t stop wiggling her tush with happiness.
I’ve bought cars before, but I genuinely don’t think I’ve ever had a better dealership experience. I drove away in a Forester Wilderness that I absolutely love, feeling great about both the car and the people I bought it from.
I highly recommend East Hills Subaru of Roslyn, Rae Cangcuesta, Cindy, and the entire team. They’ve earned a loyal customer. If and when I buy another Subaru, this is where I’m going.
Five stars — and they earned every one of them. ⭐⭐⭐⭐⭐