SB
steve bolton
Sep 1, 2026
The Black River Blvd location charged me $180 for a diagnostics fee and didn’t fix anything. They told me everything that I said was wrong with it . And when I started the truck up , the TPS light was on . It wasn’t on when I dropped it off to them .
Called them on 8/21/2026 to see if they could do an allinement on my vehicle. Pete, the person I spoke with said if you can bring it right now, we should be able to have it done by 5:00 pm. It was around 1: 55 pm. We arrived there at 2: 18 pm. I received a call at 4:18 pm from Pete that they wouldn't be able to do it today, but if you leave it overnight we will have it done first thing in the morning. I called 10:05 am. Chris who answered the phone says they are just talking it in, and ensures me that it will be done by noon. My wife and I leave at 10:30 am heading to there shop. I then get a call from them telling me they aren't going to have my car done because their mechanic can't get the bolts loose and it's going to need inner and outer tie rod ends. They never even tried to work on our vehicle. We picked up our vehicle and took it to another shop. If they were that far behind,they shouldn't told me they could do it.
I've been coming here for NY State inspections for my car for quite a few years, and I usually have a pretty positive experience. I usually deal with Pete, who I've been dealing with for decades since his Montgomery Ward Automotive days-he's a good dude. I'm sure there are other good people here I've dealt with too, but I can't remember their names right now. I like the fact that they don't try to aggressively upsell you. I don't mind buying services if I genuinely need them, but pushy sales tactics are a turn-off, and they haven't done that here so far.
JL
Justin levensailor
Jul 3, 2026
⚠️🚨I wouldn’t go to tallman’s tire in Rome 🚨
Last week my wife dropped our wheels off to get balanced they were already mounted and to plug one from the inside. I was on the phone with the technician in a different state and had him check each wheel and tire he said “man, these are real nice” Pretty simple, right? Or so I thought… they managed to shred the sidewall of said tire (I didn’t see the tire maybe it really was junk). I order 5 new tires online because they couldn’t get me 24s, drop the new tires off Wednesday they said “they would be done sometime Friday” so we finally call around 4 they say “oh yeah, we forgot to call, you can come pick them up.” I get there the technician comes right in the office and asks “if my cars unlocked and if I wanted help loading them” an which I said “you can roll them over there, I’ll put them in” i get out there and there already loading the tires, whatever. Technician again says “man these are gonna look sweet on there, there in really good shape” I bring them back to my house and I’m cleaning them before putting them on and notice on one that the insides lip bent so I call Dennis and he instantly denies and says it’s impossible because of the way there tire machine holds the wheel i said “ok, did the wheel even balance out ok? it’s pretty twisted.”he says “hold on, I’ll call the guy he left already” calls me back informs that “they had to order extra heavy weights for it” and when i asked “why I wasn’t informed it was bent” he said “because we thought, we were going to be the ones mounting them on the car like we discussed the first time.”
KM
Karen Martin
Jun 23, 2026
Excellent service, DENNIS respectful, considerate… Credit to TALLMAN’S, would tell others to go there for honest repairs🎉🎉