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Business Details
About
Auto Repair ShopAuto Body ShopBrake ShopCar Inspection Station
With factory-trained technicians and state-of-the-art equipment at the all-new West Herr Collision & Auto Glass Center.
Formerly Mac’s II Auto Repair, this convenient location in Henrietta services both collision and glass customers under one roof. Featuring the same trusted services from the experts at West Herr and Mac’s II, we provide repairs on all makes and models. Plus, our professionals are here to give you the peace of mind and confidence you need to get going again.
Location
West Herr Collision Center & Auto Glass Henrietta
3301 Brighton Henrietta Town Line Rd, Rochester, NY
14623, United States
Hours
Monday7:30 AM - 5:00 PM
Tuesday7:30 AM - 5:00 PM
Wednesday7:30 AM - 5:00 PM
Thursday7:30 AM - 5:00 PM
Friday7:30 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.