This profile is uncertified and using publicly sourced data
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Business Details
About
Subaru DealerAuto BrokerCar Dealer
At Van Bortel Subaru we take pride in everything we do. We offer new Subaru models and used cars to the Rochester area and have the staff in all departments to expertly serve our greater Rochester NY, Syracuse NY, Webster NY and Buffalo, NY friends. We want to be your choice for all Subaru services in New York and will do what it takes to keep you 100% satisfied.
Location
Van Bortel Subaru of Rochester
4211 W Henrietta Rd, Rochester, NY
14623, United States
Hours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.