Explore offerings from Vail Automotive on 757 South Ave in Rochester, with popular services available at this location.
Vail Automotive - Services
5 items
services
Brakes
Suspension
Maintenance
Steering
Tires
Reviews
4.5
98 reviews
5 stars
80
4 stars
8
3 stars1
2 stars1
1 star
8
FD
Franklin Davison
May 27, 2026
5.0
10/10 great automotive shop.
CM
christine Marhshall
Apr 23, 2026
5.0
How to do justice to a hometown mechanic. I have been to Vals throughout many years. My 2020 Mazda was in no need to have any repairs until the ambient sensor stopped working ,that results in no air-conditioning. I took it to the dealership( foolish I know - why you ask)) they told it was $3500.00 to fix the AC. Vals knew there was a service memo out on this year Mazda to replace the ambient sensor. hummmmmm, VAL knew Mazda didn't.?!! Fixed in no time by Vals for 350.00 1/10 of the other guy, I have my A/C back. with my allegiance to a family business.
RL
Rsk L
Jan 30, 2026
5.0
Andrew and his guys have been wonderful with my 180k mile mini van that definitely needs a lot of attention now. Always honest and great prices esp for women and minorities. Highly recommend.
JV
Jason VanDemark
Dec 31, 2025
5.0
Highly skilled and honest auto repair shop. The best around.
JK
Jennifer Kyker
Dec 11, 2025
5.0
I have taken my car to Vail for over a decade and trust their work completely! They are courteous and fair, and always manage to fit me in their schedule. Their central location in the south wedge is also super convenient.
Our expertise primarily covers domestic and Asian import vehicles. We service SUVs and trucks up to three-quarter ton capacity.
How often should I change my oil?
Oil change intervals typically range from 3,000 to 5,000 miles, but this can vary based on your specific vehicle and driving conditions. We recommend consulting with us for personalized guidance.
How do I know if my car needs a tune-up?
Indications that your car may need a tune-up include decreased fuel efficiency, engine running roughly when idle, starting difficulties, unusual noises, or illuminated dashboard warning lights. If you experience any of these symptoms, we advise scheduling a diagnostic check with us.
Do I need an appointment, or do you accept walk-ins?
Our services are provided by appointment only to ensure we can dedicate the necessary time and attention to each vehicle.
How long will my repair take?
Repair duration varies depending on the service required. Minor services like oil changes or tire rotations may be completed in less than an hour, while more complex diagnostics and major repairs might require additional time. We always provide an accurate time estimate before commencing any work.
Do you offer vehicle diagnostics?
Yes, we utilize advanced diagnostic equipment to accurately identify issues with your vehicle's engine, electrical systems, and other components. Our aim is to swiftly pinpoint problems and avoid unnecessary repairs.
Can you give me an estimate before doing the work?
Certainly. We provide a detailed estimate prior to starting any repair work. We'll also explain the issue in clear terms and address any questions you may have to ensure you're fully informed about the proposed service.
Do you offer warranties on repairs?
We stand behind our work with a 2-year or 24,000-mile warranty on repairs, whichever comes first.
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