Brand Certified
Safelite AutoGlass
4.2(368 reviews)
Certified by Safelite AutoGlass • May 17, 2026
Business Details
900 Jefferson Rd, Rochester, NY
14623, United States
Certified by Safelite AutoGlass • May 17, 2026
(888) 843-2798
Certified by Safelite AutoGlass • May 17, 2026
https://www.safelite.com/stores/Rochester-Jefferson
Certified by Safelite AutoGlass • May 17, 2026
About
Certified by Safelite AutoGlass • May 17, 2026
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Rochester area, turn to Safelite AutoGlass . Those in central Rochester or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 900 Jefferson Rd, Safelite AutoGlass Rochester repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Safelite AutoGlass • May 17, 2026
Hours
Certified by Safelite AutoGlass • May 17, 2026
Monday7:30 AM - 6:00 PM
Tuesday7:30 AM - 6:00 PM
Wednesday7:30 AM - 6:00 PM
Thursday7:30 AM - 6:00 PM
Friday7:30 AM - 6:00 PM
Saturday7:30 AM - 5:00 PM
Sunday7:30 AM - 5:00 PM
Reviews
4.2
368 reviews
5 stars
277
4 stars
16
3 stars
11
2 stars
8
1 star
56
- JTJames Trapp4 days ago1.0Cancelled my appointment via text that came in as spam and was ignored, no phone call confirming I got the message. Showed up for my appointment and was made to feel like I was stupid for having the wrong day , even after showing them my confirmation email. Cost me lost time at work and 45 minutes of fuel consumption. 450$ labor charge for an hour and a half work . Outrageous
- MBM Bertram6 days ago5.0We are so impressed with the overall experience with Safelite on our windshield replacement. The initial scheduling was seamless with our insurance company and then communications leading up to the service appointment was fantastic. Our service tech Kevin was amazing. He called early in our service window to help set expectations on timing so we could plan accordingly. Not needed but much appreciated. Then his knowledge, experience and customer focus was second to none. Would recommend to anyone who needs service.
- THTodd HooverMay 11, 20265.0Jayden did a phenomenal job on our windshield and was extremely nice and personable along with being accommodating to our needs
- LTL ThomasMay 8, 20261.0Wish I could leave zero stars but would never come back to this place again and would definitely choose a different location. Was told by the website that they had flexible options for payments and then they want to overcharge what I was originally quoted went to ask the lady at the desk. Heavy set African American lady has the nastiest attitude. Should not be working customer service with an attitude like that. Unacceptable and absurd. Surprise I didn't call corporate.
- BGbill gMay 1, 20262.0Update 5/19/26: owner said to go in for quote to fix the damage. Sent the quote to a Kevin Hill at Safelite and still no reply to fix. Guess I need to leave a review to the BBB on this issue. They damage stuff and don't take ownership! The glass install went fine 5/5. But THEY left damage to my newly wrapped truck hood. Costed me $10,000 to wrap my truck and they don't use any type of cloth to put under the window holder to prevent marks on your vehicle??? Should of known something bad would happen after they guy couldn't even turn off my alarm he set off. Even told them I just had my truck wrapped about 2 months ago.
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Rochester offer?
Safelite AutoGlass offers auto glass installation and repair, windshield chip and crack repair, windshield wiper replacement, power window repair, and insurance paperwork processing.
Does Safelite AutoGlass provide mobile service options?
Yes, Safelite AutoGlass provides convenient in-shop and mobile auto glass repair and replacement services in the Rochester area.
What are the operating hours of Safelite AutoGlass Rochester?
Safelite AutoGlass Rochester is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturday and Sunday from 7:30 AM to 5:00 PM.
Where is Safelite AutoGlass located in Rochester?
It is located at 900 Jefferson Rd, Ste 1604, Rochester, NY 14623.
How can I contact Safelite AutoGlass for an appointment?
You can call them at +1 888-843-2798 or book online via their reservation link at http://safl.it/2CxbKoI.
Does Safelite AutoGlass in Rochester offer services in languages other than English?
Yes, they offer services in both English and Spanish.
Does Safelite AutoGlass have any warranty on their windshield repairs?
Yes, all windshield repairs come with a national lifetime warranty.
What forms of payment are accepted at Safelite AutoGlass Rochester?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What notable restaurants are near Safelite AutoGlass Rochester where customers can grab a meal before or after service?
Nearby restaurants include Plunkett's Fabulous Food, Bombay Chaat House, Youkoso Sushi, and The King and I Cuisine of Thailand, offering a range of American, Asian, and Thai cuisines.
Are there other automotive-related services near Safelite AutoGlass Rochester?
Yes, nearby you can find Auto Concepts for automotive repair and tire services, and other Safelite AutoGlass locations for additional auto glass services.
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