Location.com logo
Brand Certified

Safelite AutoGlass

4.2
(368 reviews)

Business Details

900 Jefferson Rd, Rochester, NY
14623, United States
(888) 843-2798
https://www.safelite.com/stores/Rochester-Jefferson

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Rochester area, turn to Safelite AutoGlass . Those in central Rochester or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 900 Jefferson Rd, Safelite AutoGlass Rochester repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
900 Jefferson Rd, Rochester, NY
14623, United States

Hours

Monday7:30 AM - 6:00 PM
Tuesday7:30 AM - 6:00 PM
Wednesday7:30 AM - 6:00 PM
Thursday7:30 AM - 6:00 PM
Friday7:30 AM - 6:00 PM
Saturday7:30 AM - 5:00 PM
Sunday7:30 AM - 5:00 PM

Reviews

4.2
368 reviews
5 stars
277
4 stars
16
3 stars
11
2 stars
8
1 star
56
  • JT
    James Trapp
    4 days ago
    1.0
    Cancelled my appointment via text that came in as spam and was ignored, no phone call confirming I got the message. Showed up for my appointment and was made to feel like I was stupid for having the wrong day , even after showing them my confirmation email. Cost me lost time at work and 45 minutes of fuel consumption. 450$ labor charge for an hour and a half work . Outrageous
  • MB
    M Bertram
    6 days ago
    5.0
    We are so impressed with the overall experience with Safelite on our windshield replacement. The initial scheduling was seamless with our insurance company and then communications leading up to the service appointment was fantastic. Our service tech Kevin was amazing. He called early in our service window to help set expectations on timing so we could plan accordingly. Not needed but much appreciated. Then his knowledge, experience and customer focus was second to none. Would recommend to anyone who needs service.
  • TH
    Todd Hoover
    May 11, 2026
    5.0
    Jayden did a phenomenal job on our windshield and was extremely nice and personable along with being accommodating to our needs
  • LT
    L Thomas
    May 8, 2026
    1.0
    Wish I could leave zero stars but would never come back to this place again and would definitely choose a different location. Was told by the website that they had flexible options for payments and then they want to overcharge what I was originally quoted went to ask the lady at the desk. Heavy set African American lady has the nastiest attitude. Should not be working customer service with an attitude like that. Unacceptable and absurd. Surprise I didn't call corporate.
  • BG
    bill g
    May 1, 2026
    2.0
    Update 5/19/26: owner said to go in for quote to fix the damage. Sent the quote to a Kevin Hill at Safelite and still no reply to fix. Guess I need to leave a review to the BBB on this issue. They damage stuff and don't take ownership! The glass install went fine 5/5. But THEY left damage to my newly wrapped truck hood. Costed me $10,000 to wrap my truck and they don't use any type of cloth to put under the window holder to prevent marks on your vehicle??? Should of known something bad would happen after they guy couldn't even turn off my alarm he set off. Even told them I just had my truck wrapped about 2 months ago.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Rochester offer?

Safelite AutoGlass offers auto glass installation and repair, windshield chip and crack repair, windshield wiper replacement, power window repair, and insurance paperwork processing.

Does Safelite AutoGlass provide mobile service options?

Yes, Safelite AutoGlass provides convenient in-shop and mobile auto glass repair and replacement services in the Rochester area.

Brand Certified Facts from Safelite AutoGlass

This information is certified by Safelite AutoGlass and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: