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Merwin Auto Service

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About

Auto Repair ShopAuto MaintenanceCar Inspection StationTransmission Shop
At Merwin Auto Service, we’ve proudly provided honest, dependable auto repair for nearly 70 years. As a four-generation family-owned business, we’ve built our reputation on integrity, quality workmanship, and treating every customer like family. Our team includes some of the industry’s top technicians, combining decades of experience with the latest diagnostic equipment and repair technology to properly service today’s vehicles. From routine maintenance to complex repairs, we are committed to accurate repairs, transparent communication, and service you can trust. For generations, our mission has remained the same: deliver reliable automotive care with honesty, professionalism, and exceptional customer service.

Location

Merwin Auto Service
739 Winton Rd N, Rochester, NY
14609, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.