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Fico's Sal's Collision East

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About

Auto Repair Shop
Family Owned and Operated business since 1952. Fico's Sal’s Collision East is a trusted, full-service auto body and collision repair shop committed to quality workmanship and exceptional customer care. We specialize in collision repair, auto body work, dent removal, paint refinishing, and insurance claim assistance for all makes and models. We work with all insurance companies. Our team also buy, sell and trade all types of vehicles.

Location

Fico's Sal's Collision East
840 E Main St, Rochester, NY
14605, United States

Hours

Monday9:00 AM - 4:30 PM
Tuesday9:00 AM - 4:30 PM
Wednesday9:00 AM - 4:30 PM
Thursday9:00 AM - 4:30 PM
Friday9:00 AM - 4:30 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.