Brand Certified
Enterprise Rent-A-Car
4.4(426 reviews)
Certified by Enterprise Rent-A-Car • Jul 05, 2026
Business Details
248 Buell Rd, Rochester, NY
14624, United States
Certified by Enterprise Rent-A-Car • Jul 05, 2026
(585) 235-6700
Certified by Enterprise Rent-A-Car • Jul 05, 2026
https://www.enterprise.com/en/car-rental/locations/us/ny/rochester-gates-2907.html
Certified by Enterprise Rent-A-Car • Jul 05, 2026
About
Certified by Enterprise Rent-A-Car • Jul 05, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Rochester, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Gates location today.
Location
Certified by Enterprise Rent-A-Car • Jul 05, 2026
Hours
Certified by Enterprise Rent-A-Car • Jul 05, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 1:00 PM
Sunday10:00 AM - 2:00 PM
7/4/20269:00 AM - 1:00 PM
Reviews
4.4
426 reviews
5 stars
313
4 stars
50
3 stars
19
2 stars
10
1 star
34
- RSRaven Sunkiller3 days ago5.0I’m not a loyalist to any particular rental agency- I go for who has the best price. I’m not picky for vehicle type, age, or even cleanliness- it needs 4 wheels and good maintenance so it won’t break on the way. I booked my reservation with this Enterprise location through booking.com based on the best rate. Ellis and the team at this location absolutely exceeded any and all expectations for customer service. Everyone is super friendly and helpful. I wouldn’t hesitate from renting from this location- and they do offer pickup/drop service to the Rochester airport.
- LMLindsay Misenheimer3 days ago5.0Ellis knows what customer service is all about - Rent from him and he'll take care of you! Great guy that just gets it. He understands his customers!
- SLSiri LittlejohnJun 30, 20265.0Staff was amazing, car was perfect, process of renting from Enterprise was flawless! Reese (manager) and Emerald were delightful.
- PRParrish ReedJun 29, 20265.0I recently had a weekend rental from the Buell Rd location in Rochester, NY. Ellis and Deon made things happen for me. Their customer service is excellent. They make customers feel appreciated. They make sure that things go smoothly and do everything possible to prevent any issues for customers. I have rented from the airport for years but this is my new go to location
- RPRich PerrielloJun 7, 20265.0My rental was for a twelve passenger van. Upon getting the vehicle home, I realized a screw was embedded in one of the tires. I called the sales manager who helped me, and was able to get a replacement vehicle within one hour. The vehicle was absolutely beautiful. The first van had less than six thousand miles on it. The replacement van had about twenty five thousand miles on it. The vehicle drove very well,, performed beautiful and was in great shape all around. All passengers commented on how comfortable it was with good climate control and sound. The return went easy and flawless.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Rochester, NY?
Enterprise offers a wide range of vehicles including rental cars, vans, and luxury cars to suit your needs.
Where is the Enterprise Rent-A-Car location in Rochester, NY?
It is located at 248 Buell Rd, Rochester, NY, 14624, US.
What are the operating hours for Enterprise Rent-A-Car at the Gates location?
Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 10:00 AM to 2:00 PM.
How can I make a reservation at Enterprise Rent-A-Car in Rochester?
You can reserve a rental car online at their website or via http://enterprise.com/reserve.
What payment methods are accepted at Enterprise Rent-A-Car in Rochester?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Enterprise Rent-A-Car in Rochester owned by a woman or offering discounts for active military?
Yes, the location is women-owned and offers discounts for active military.
What nearby attractions can I visit after renting a car at Enterprise Rent-A-Car?
You can enjoy visiting Locked A Rochester Escape Room, an entertaining escape room attraction near the rental location.
Are there nearby hotels available if I need accommodation near Enterprise Rent-A-Car?
Yes, nearby hotels include Red Roof Inn, Motel 6 Rochester Airport, and Best Western The Inn at Rochester Airport.
How can the nearby Associated Couriers Rochester help me when renting a car here?
Associated Couriers Rochester provides freight and transportation services, which may complement your car rental needs.
What languages and customer services are available at Enterprise Rent-A-Car in Rochester?
The staff primarily speaks English and the service includes airport pick up to make your rental experience easier.
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