This profile is uncertified and using publicly sourced data
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Business Details
About
Auto Body ShopAuto Repair Shop
Bob Johnson Toyota Collision & Glass, formerly Dorschel Collision & Glass, is Monroe County’s largest collision repair center, serving Rochester for over 50 years. We repair all makes and models, work with most insurance companies, and offer free estimates, on-site rentals, and free towing within 50 miles when we complete your repair. Our certified technicians deliver factory-level results with a guaranteed color match and lifetime warranty. Choose the trusted collision center Rochester depends on.
Location
Bob Johnson Toyota Collision and Glass
3399 W Henrietta Rd, Rochester, NY
14623, United States
Hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
Saturday8:00 AM - 12:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.