Safelite

Reviews

• JG

  Jason Gossen

  1 day ago
  5.0
  The employees that I dealt with through the whole experience was awesome! They did their job very well and with excellent professionalism! I will be a returning customer!
• SD

  Susan DeBonis

  6 days ago
  5.0
  Driving in Saratoga county, a stone came off of a construction truck, hitting my windshield, leaving a small star pit in the glass. I got online with Safelite hoping for an appointment the next day. The appointment system was easy to navigate, find the nearest location and schedule. The Glens Falls location is very easy to get to, checking in was a breeze, they already had my insurance information, and took my car right in. My wait time was about half an hour. No fuss, no hesitation, I left confident with the repair job.
• DD

  Dan

  Sep 29, 2026
  5.0
  Nate the technician was awesome. He came right to the house to replace my windshield. That guy is good he had the old windshield out and replaced it like a pro. Would definitely recommend them. A little more expensive but you get what you pay for good quality.
• JG

  Jacob Gilmore

  Sep 27, 2026
  5.0
  Great quality work done quickly. All of the stickers were affixed perfectly. Very happy with safelite service. Out of pocket cost is super reasonable too, considering the quality of work and time. Highly recommend
• ES

  Emily Smith

  Sep 10, 2026
  1.0
  I have tried to get my windshield replaced twice and they sent the same guy twice. After he refused to do it the first time, they sent him again today. He proceeded to take my windshield off, complain about the truck then told us we had 15 minutes to “clean the windshield area, per company policy”. Then he had to make about 15 calls to his boss. THEN about 10 minutes later, he simply got in his truck and left without saying ANYTHING. I am EXTREMELY disappointed with this service and this technician. I then called his manager and asked if he could leave the new windshield and I would put it in myself if I paid for it. Then the manager also said it was “against company policy”. What windshield replacement company comes to replace a windshield, takes it off, then just leaves without saying anything or put a new one on? This establishment is RIDICULOUS, this tech, Nathan, should be dismissed immediately for having a poor attitude and customer service. And his manager should also be investigated for doing nothing about this situation.