McGovern Ferrari of Long Island is Long Island's ONLY factory authorized Ferrari dealer. We are a family-owned and operated company. The manner in which we care for our unique clientele is reflective of our hospitable nature. Each client is treated as an important member of our "family". The extreme level of customer care we strive for is found in every facet of our efforts. From our finance team to our service department, our accommodating essence is tangible from the moment you walk through our doors.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.