This profile is uncertified and using publicly sourced data
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Business Details
About
Auto Repair ShopChauffeur ServiceTowing Service Station
Sutherland Service Center is the area's first choice when it comes to automotive service, auto repairs, New York State inspections and all towing needs. Located in the historic village of Pittsford, only minutes from Rochester and convenient to all Upstate New York areas. Sutherland has been providing superior service and auto repairs since 1983. We continue to be one of the most highly rated service facilities in New York because our staff goes above and beyond to care for our clients. From your first phone call to the pick up of your repaired vehicle, you'll be treated like a friend.
Location
Hours
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.