Monro Auto Service and Tire Centers

Reviews

• MM

  Mike Mathews

  May 8, 2026
  5.0
  Needed to get inspection done ASAP. Dallas got me in and had car finished in time to make an afternoon appointment. Great service and friendly technicians.
• JB

  Joseph Buxton

  May 6, 2026
  5.0
  I just got my NYS inspection done and they were great. Fast friendly and amazing price.Will go there for all my car needs
• KW

  Keith Whiteside

  May 6, 2026
  5.0
  The manager at the Oswego location is a good man. Straight talk and very helpful anytime ive needed service. He is the reason I choose Monro for maintenance, tire services.
• SE

  Steven J. York (SJYork ETH)

  Apr 15, 2026
  1.0
  I originally went to Monroe Auto because they were conveniently located near my home and were able to get my vehicle in relatively quickly. Unfortunately, that convenience did not translate into a good overall experience. After looking at my vehicle, I was told the repair either could not be done the way I needed or would cost over $750, and I was also told I would still be waiting more than a week. I ended up going with Jake's who told me my issue was when they see a lot they literally do the repair of half dozen times a week or more, ended up totaling $275, with the work and it was completed in less than 5 hours. Based on my experience, the quote I received from Monroe felt excessive and unreasonable compared to the actual repair that was done. I understand shops can price things differently, but this was far enough apart that it left me with a very negative impression. Moral of the story: Get a second quote!
• PB

  Paige Brown

  Apr 1, 2026
  5.0
  I scheduled online for an oil change and a state inspection for 5pm, which was the earliest I could do after getting out of work. The gentleman (who I assume is the manager) informed me that in the future, they don’t do inspections past 4pm, but that he would be able to do it for me that day. The stores don’t have control over the online scheduling, so they can’t adjust things like that and unfortunately as I went to pick up my vehicle, another couple had scheduled online for the same thing as me for 6:30pm. Thirty minutes before closing with not enough time to take care of it, the manager turned them away and they were very nasty toward him. He stayed calm and polite while he explained about the online system just as he did for me. He told me after the couple left that it would be unfair to the person working with him to have to stay well past their closing time, and I agree with him. Take this as your reminder to be kind to people in service professions. Especially those who work for corporations and may be unable to control certain aspects of their job (like the online scheduling system). A little bit of kindness can go a long way.

Frequently Asked Questions About Monro Auto Service and Tire Centers