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Zappone Subaru Norwich Service

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About

Auto Repair Shop
When Norwich, Oneonta, and Sidney, New York, drivers pull their vehicles into the service center here at Bill Rapp Subaru of Norwich, they can count on meeting courteous professionals who work hard to provide their vehicle with the care that it deserves. Routine maintenance is the key to keeping your motor vehicle running like new for a long time. Valuable services such as oil changes, brake repairs and tire rotations are essential. They help prevent your vehicle from developing larger, more complicated maintenance issues down the road. You can trust our factory-trained personnel to have your car's best interest. Continue reading to learn a little about how we do things around here.

Location

Zappone Subaru Norwich Service
4814 NY-23, Norwich, NY
13815, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.