This profile is uncertified and using publicly sourced data
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Business Details
About
Ford DealerAuto BrokerCar DealerCar Finance and Loan CompanyCar Leasing ServiceTruck DealerUsed Car DealerUsed Truck Dealer
For over 65 Years the Basil Family has been propelled by the goal to always build a warm, friendly relationship with each customer that walks through the door. As we like to say in the Basil Family, we don't want to sell you a car, we want to help you buy one!
Location
Basil Ford of Niagara Falls
6980 Niagara Falls Blvd, Niagara Falls, NY
14304, United States
Hours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.