Volvo Cars Manhattan

Reviews

• AR

  Anthony Russell

  4 days ago
  5.0
  Had a tire blow out and called in while I was traveling. Anna directed me to come in immediately and Jahbari help me with a tire replacement. Everything went smoothly and I couldn’t have asked for better service and an immediate response to a very stressful situation. Hats off to the team at Volvo Manhattan
• SP

  S P

  May 2, 2026
  5.0
  We purchased our 2016 Volvo V60 station wagon at Manhattan Volvo. It now has 165,000 miles on it. It's been serviced at Volvo locations in Doylestown PA, Cherry Hill NJ, Manasquan, NJ and Manhattan. The Manhattan location does not have all the "bells and whistles" of a suburban dealership their customer service, especially the service department is awesome. They will come and pick up the car and drop it off or offer an uber/lyft to and from the dealership. The technicians here are fantastic and were able to diagnose and resolve my problem when the other dealerships could not. I highly recommend Manhattan Volvo.
• MB

  Michelle EunJung Bae

  May 1, 2026
  5.0
  Dallanara was extremely helpful in resolving an issue and the absolute best. Thank you for the help!
• AA

  Aman Alag

  Apr 22, 2026
  1.0
  This dealership has no concept of keeping commitments and has zero concept of customer service or any regard for customer experience. I booked an appointment to get my Polestar P3 serviced for 11:40 am on Wednesday 4/22. I showed up at the dealership at 10:45 am. I was curtly told by the service manager they are too busy to look at my car for at least another week. Why would you make an appointment or even offer up the slot if you are unable to service the customer at the time? I explained to the service manager that I had driven all the way from Jersey and it would be a tremendous inconvenience to come back again. They were dismissive and didn’t offer to help in any way. Avoid this place! Never getting a dime of my business.
• AY

  Ashley Yukech

  Apr 9, 2026
  1.0
  I purchased a Certified Pre-Owned Volvo XC60 from this dealership and had a disappointing experience regarding how the vehicle was represented. During the sales process, I was told multiple times that the car had “brand new tires.” That same point was reinforced in finance when I was encouraged to purchase a tire protection plan to cover those “brand new tires.” Based on that, I reasonably believed all four tires were new. After about 5,600 miles, I brought the car in for service and was told the front tires were already at 4/32 tread and needed replacement. This didn’t add up, and I later learned that only two of the tires had actually been replaced prior to sale. This was never disclosed. I’ve made several good-faith attempts to resolve this directly with the dealership, but was ultimately told I would need to pay $600 to replace the remaining two tires. This experience was frustrating because it came down to a mismatch between what was communicated during the sale and the actual condition of the vehicle. I would have made different decisions had I been given accurate information upfront. I hope the dealership takes this feedback seriously and improves transparency in the sales process.

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