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Enterprise Rent-A-Car

4.3
(616 reviews)

Business Details

1705 Burrstone Rd, New Hartford, NY
13413, United States
(315) 736-0002
https://www.enterprise.com/en/car-rental/locations/us/ny/utica-2963.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in New Hartford, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Utica location today.

Location

Enterprise Rent-A-Car
1705 Burrstone Rd, New Hartford, NY
13413, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 1:00 PM
Sunday10:00 AM - 2:00 PM
9/7/20268:00 AM - 6:00 PM

Reviews

4.3
616 reviews
5 stars
444
4 stars
55
3 stars
26
2 stars
9
1 star
82
  • CM
    Catherine McGinty
    4 days ago
    5.0
    My mom and I recently came in to add an authorised driver and switch rental cars as we had experienced some issues earlier - at first it seemed like there might be issues but once Grace came into the conversation she made everything clear, direct and easy. Thank you so much Grace for your help!
  • KK
    Kathleen
    Aug 23, 2026
    5.0
    Nice car and friendly staff.
  • SH
    Shawn h
    Aug 20, 2026
    1.0
    No customer service. Trevor didn't even want to try and help. No him calling anyone. Just we are on our own with a broken down rental vehicle. Addendum it wasn't Trevor it was Ryan that handed us Trevor's card and claimed it was him.
  • AC
    Artl Casey
    Aug 3, 2026
    5.0
    The building is very clean. Staff top notch and nice clean car.
  • SK
    Sydnee Kraeger
    Jul 14, 2026
    1.0
    Our rental was delayed almost 2 hours for a computer error in the system. We were given a car, moved all our items into the car then was told the car had a recall and we couldn’t use it. It also smelled like smoke. The next car we got smelled like marijuana. We got about halfway on our trip and it began to rain, the windshield wipers would not turn on. We are able to carefully pull over after a very scary experience of not being able to see. We see the fuse has been taken out. We replace the fuse so they would work. Then they wouldn’t turn off. I tried calling and texting for help with no response or answer from enterprise. We were given a day off our rental which is pathetic, our lives are worth more than that.

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