Frenchie's Chevrolet, established on July 15, 1982, by Real "Frenchie" Coupal, has been a cornerstone of the Massena, New York, community for over four decades. With a career in the automotive industry dating back to 1962, Frenchie has cultivated a reputation for hands-on leadership and unwavering commitment to customer satisfaction.
Under Frenchie's guidance, the dealership has grown to employ over 60 local residents, contributing significantly to the local economy. Frenchie's Chevrolet is renowned for its strong customer focus, assisting clients from the initial inquiry through comprehensive after-sales service.
The dealership offers a wide range of new and used Chevrolet vehicles, along with Fisher Plows and related parts, catering to
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.