Enterprise Truck Rental

Reviews

• BE

  Byron Eger

  Jun 4, 2026
  1.0
  I reserved a car online, only to be told moments before pickup that they had no vehicles available. This is the second time this exact location has pulled the same stunt. Apparently, reservations mean absolutely nothing here. The staff offered zero solutions and seemed completely indifferent to the fact that they had just ruined my plans. As a Gold member who rents with Enterprise regularly for work across the country, I’ve dealt with plenty of locations—this is by far the most incompetent one I’ve ever encountered. Management was no better than the front-line employees. Nobody took responsibility, nobody cared, and nobody appeared capable of solving even the most basic customer service issue. The level of incompetence on display was honestly staggering. If you’re in NYC and actually need the car you reserved, avoid this location at all costs. Hands down the worst rental car experience I’ve ever had.
• KN

  KARLSBALLS TAKOYAKI NYC

  Apr 15, 2026
  5.0
  The best of the best! The only place to rent a commercial van.
• TH

  Tzivos Hashem

  Mar 31, 2026
  5.0
  Efficient and quick check-in and check out. Good communication with attentive and enthusiastic CSR at the desk when checking and check out. Good quality vehicle.
• LC

  Lino Contreras

  Jan 17, 2026
  5.0
  Jose was very professional and offered additional things we needed without being pushy. The truck was in excellent conditions and the pricing is clear.