This profile is uncertified and using publicly sourced data
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Business Details
About
Volkswagen DealerAuto Parts StoreAuto Repair ShopCar DealerOil Change Service StationUsed Car DealerUsed Truck DealerCar Inspection Station
Basil Volkswagen of Lockport has an extensive inventory of new and used vehicles. Whether you are looking for the spacious interior of the Volkswagen Atlas or the fuel efficiency of the Volkswagen Tiguan, we have you covered. Customer service is our number one priority at our Volkswagen dealership in Lockport, NY. We have a fantastic team of experts in our sales and finance departments that will walk you through the entire car purchasing process. Our support continues throughout the life of your vehicle with our team of certified technicians in our parts and service departments who aim to keep your car performing optimally. Contact us with questions or stop by for a test drive today!
Location
Hours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.