Enterprise Rent-A-Car

Reviews

• AD

  Anita Drier

  Oct 6, 2026
  1.0
  James at JFK car returned saved your company from losing my business. after some very stressful hours of bs by the Great Neck location and having to stay in a car with a donut tire in the end anyway that I changed by myself he did absolutely the right thing and aggressively adjusted my bill to a very satisfying amount. thank you so much James you are the man!!!
• DD

  DJ

  Oct 3, 2026
  5.0
  Enterprise is always quick and convenient. The rental process is smooth, the staff makes everything easy, and they consistently have a great selection of clean, quality vehicles available. I’ve had a reliable experience every time I’ve rented with them. Definitely my go-to for car rentals!
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  Ned Rossman

  Sep 30, 2026
  5.0
  One of the best rental car experiences I have ever had! Before I even made it through the sliding doors, I was greeted with smiles and a warm "Welcome, Sir!" We were in and out fast. Special shoutout to Andrew, Salii, and Kat. See you soon!
• AO

  Angel Olvera

  Sep 29, 2026
  1.0
  First, the vehicle reserved was not available. Then, the vehicle assigned got engine light on, had to change it. Rental center in Queens had no vehicles available even after speaking with 1.800 for support. Had to drive to La Guardia. Wasted almost 2 hours and lost reservation of attraction in city. The next vehicle was dirty, scratched, and the engine light was on again. Worse experience ever.
• SJ

  Samantha Joyner

  Sep 26, 2026
  1.0
  Our flight to Boston got canceled so we did a direct flight to JFK and were looking to rent a car to drive home. We were told that the JFK airport enterprise was shut down, because of the storm, and recommended that we uber to another enterprise to pick up a vehicle. When we got there we were told there were no car seats for our children. They told us to go back to the Enterprise at the airport to pick up some carseats. When we got there, we were told that they couldn't give us one because it's a liability. Instead, they suggested we drive to the nearest store and purchase some and to just return them later. The manager, Stu, never came over to talk to us and explain. He simply told his employee, Christian, to relay a message that it was a "no go". We are a family of 5 with three small children and the customer service from this company is horrific. There were no apologies for the inconvenience. It's disgusting that we purchased a rental from this company and were then stuck without any safety for our three children. Shame on Enterprise, will not be using this company again.