Enterprise Rent-A-Car

Reviews

• DG

  Diana G

  6 days ago
  5.0
  David and Esteban (sooo sorry if I spelled them wrong) are total rockstars. Sadly both of my vehicles were totaled out while parked on a Saturday morning, and when I called my insurance company to get a rental, they told me to call Enterprise. I am so lucky I got connected to the shop. David called Within 30 minutes, working his butt off to get a rental car for me the same day. Even said he would stay late for me to come and pick it up since the car was coming in later. Were able to get me into a second rental car the next day And helped me get my phone connected to the Bluetooth. And when we were Able to return the cars They came to my home and picked them up. Totally saving us as we were leaving for a trip. I will never ever deal with anyone other than this particular enterprise car rental. If I could give 10 stars, I would.
• GM

  Giuseppe Mendola

  Oct 5, 2026
  5.0
  It is my pleasure to inform you of the incredible experience I had for this rental. It seems that customer service has taken a back seat (no pun intended) in most consumer settings nowadays. I would like to mention Esteban in particular who was very professional, attentive, friendly and entertaining. I feel that every employee I interacted with was great, but Esteban has not only made me a customer for life but also an advocate for Enterprise in general and your location in particular. I hope you realize what an asset Esteban is to your organization. If anyone asks me, I will definitely pass on a recommendation for your establishment. At your request I would love to leave a review at any and all websites you would like. Thank you for a great experience.
• MR

  mohammad rasekhinia

  Oct 2, 2026
  1.0
  Placed a rental on the phone and ordered an uber. While on the way they call me to tell me they have no cars available.
• AN

  Amar Nanugonda

  Sep 30, 2026
  5.0
  Highly recommend Hicksville Enterprise, processional and prompt services. Special shout out to manager went beyond and made sure we had our 15 seater spacious van. Keep up the good work!
• AH

  Andrew Hughes

  Sep 19, 2026
  1.0
  I do not recommend, I grew up in Hicksville, now I live in Tennessee and was visiting family. If you go here be prepared. This past Monday, I rented a car from enterprise from another location and due to the engine making noises and gear slipping we brought it to the nearest location. We were told we could potentially swap it out, if they had availability. When we got there a lovely woman behind the front desk attempted to help us. Although a very rude young man butted in and abruptly shot down any suggestion the young woman brought up to assist us. He treated us like a major inconvenience and was very rude to my fiancé and I. When I tried to explain I understood it was an inconvenience to him, as well as to us he stated that other people have reservations. To which my fiancé informed him again that we also had a reservation for the vehicle. At this point I told him I thought he was being rude and didn’t need to act like a jerk. To which he argued with me about how he wasn’t rude or a jerk. Eventually after him continuing to argue with me the female employee we originally dealt with after he hijacked the conversation, de-escalated the situation. He then pretended to help but instead continued to antagonize the situation by suggesting vehicles smaller and smaller each time from what we said we needed. At this point my fiancé and I left. We were fortunately able to make it back the original location and get another vehicle. I understand that it was not a guarantee that they would have been able to accommodate us, but the customer service by the male was nonexistent, and he was extremely rude and argumentative. The woman was very nice and did try to assist multiple times but was constantly interrupted or shut down by the male employee. I don’t know his name or if he was the manager but I surely hope not, because if he treats potential customers like this I can’t imagine what he treats the other employees like.

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