Drivo is a family-owned company, which offers an alternative rental experience in the market of large corporations. Being a family-owned company allows Drivo to provide unparalleled customer service, treating each customer as if a member of our own family.
Here at our newest LaGuardia location, conveniently located within a walking distance from terminal B, we offer 24/7 shuttle service to and from the terminals, a wide range of cars to suit your needs and, most importantly, an excellent customer service experience meeting our highest standards.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.