Enterprise Rent-A-Car

Reviews

• DD

  Dwight Dengler

  Oct 15, 2026
  3.0
  My car totally died, had no choice to rent, go to work and squeeze in a car purchase. Great car, great service, fantastic experience with that. BUT I wasn't ready for the sticker shock of $338 + $26 gas for 2 days($2.56 per mile) for their cheapest rental. 3pm mon to 3pm Wed. Rented Nissan Sentra. They were the cheapest I could find though. And I scoured the Internet for the best deal. I got off lucky I Guess. I'm not expecting a free ride by any means. But $180 a day for the lowest rate is pretty steep.
• TC

  Tasceia Clarke

  Oct 14, 2026
  1.0
  I experienced several issues at the Enterprise East Green Bush location during my rental period. Unfortunately, the process was unsatisfactory, involving significant delays and unnecessary complications. Management subsequently offered two complimentary days as a goodwill gesture to compensate for the inconvenience caused. I have communicated with several staff members, including management, and was assured that a formal note would be recorded on my account to reflect this benefit when I am ready to utilize it. I reached out to the East Green Bush location to confirm and finalize an order, but unfortunately, I was met with repeated delays and inconsistent responses. Additionally, I was informed that management has recently changed, and there are no records or documentation associated with my account. This lack of attention to detail is highly disappointing. It is unacceptable when courtesy and accountability are not upheld, especially when customers expect reliable service and transparency.
• RL

  Richard Levenson

  Sep 11, 2026
  5.0
  The associates here provided me excellent service a good car and we’re very accommodating
• AS

  Alexis Sajdak

  Aug 17, 2026
  1.0
  This place has one person working at a rime VERY understaffed, both pick up and drop off I had to wait for one person who was occupied with 3 other guests. If you want to be quick with your pick up or drop off process don’t go to this enterprise! Then you comment under my review about details based off my name you can look up what transaction was mine I made a review it’s your job as an employee to do better and resolve issues past this point.
• MM

  Mark M

  Aug 8, 2026
  5.0
  I had an outstanding experience with Enterprise Rent-A-Car, and I want to give a special thank you to Joe for providing exceptional customer service. From the moment I arrived, Joe was professional, friendly, and genuinely committed to making sure everything went smoothly. He took the time to answer all of my questions, made the rental process quick and stress-free, and went above and beyond to ensure I had exactly what I needed. It’s rare to find someone who truly cares about the customer experience, and Joe exceeded my expectations in every way. Joe is the definition of a star employee. His professionalism, positive attitude, and dedication to his customers set him apart. Employees like Joe are the reason customers keep coming back, and he represents Enterprise in the best possible way. If anyone deserves recognition for their hard work and commitment, it’s Joe. He has certainly earned it, and I hope Enterprise recognizes what an incredible asset he is to the company. In my opinion, he deserves a raise for consistently delivering the kind of service that leaves a lasting impression. Enterprise is fortunate to have an employee like Joe. He was a pleasure to work with, easy to talk to, and made the entire experience enjoyable. Because of his outstanding service, I will definitely be returning to Enterprise for my future rental needs and will gladly recommend this location to friends and family.

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