Monro Auto Service and Tire Centers

Reviews

• PM

  Paul Makumba

  May 13, 2026
  1.0
  I brought my car to Monroe at intersection of Erie blvd and E.Genesee st to get an engine top seal and plugs changed,after services the car developed additional complications from the garage. I brought it back,I was told they have ordered new parts and they have repaired the mess. When I left the garage,the problem was the same OBD showed misfire. I took it to another mechanic, I noticed no new plugs were installed and the coils were damaged and tied with plastic straps. That was worse I didn't expect, I have pictures.
• MM

  Maureen McCarthy

  May 4, 2026
  5.0
  I was very happy with my service!! The servicemen at your Erie Blvd, Dewitt location were helpful and polite. I dealt with Zay and he went above my expectations. I will definitely be using them again and referring when I can. Thank you!
• MD

  Martha Kalnin Diede

  May 4, 2026
  5.0
  The team worked diligently to diagnose the problem. They presented clear, accurate feedback, and no question was too small. I'll definitely be back.
• OS

  Otter Scott

  Apr 24, 2026
  5.0
  We have used this location for more than twenty years and have found it to be a pleasant and professional setting. Now under new management, that feeling continues. On this visit, we wished to swap our winter tires for our original summer ones. In 2025 the new manager explained how our summer tires would not pass inspection come the Spring. Upon arrival he reminded us of this conversation and explained the need for four new tires. He provided me with options as to what brand of tire I should purchase. His knowledge of his inventory and his confidence in a similar brand made by the same company would be the best option for us. Since we are both retired and given the current economy, this insight was very valuable. Not only will we continue to use and support his business, but we have urged our friends to give them a try as well.
• SG

  Str8ninja-_- Gaming

  Apr 18, 2026
  5.0
  I came to this location to get my car inspected. Not only did I go to the wrong one ( there’s two on eerie blvd) he got me in at the schedule time I was at that was set up at the other location. He still accommodated me even though I messed up. I believe his name was Brian. He was the black gentleman that was behind the counter. Honestly he’s the person you want managing the place