Enterprise Rent-A-Car

Reviews

• WK

  William Kee

  Aug 25, 2026
  1.0
  They are horrible. I've also been on the phone for 50 minutes and counting
• DS

  Danyell Singletary-Desir

  Aug 9, 2026
  1.0
  The employee’s at Deer Park location are completely scammers they call you to tell you false information about what you can receive if you pay with a debit card! Had to call corporate office to make a complaint about how unprofessional they are! Never again. To finally get the rental that I reserve 4 hours later! Total waste of time! Zero stars
• DD

  Daniel D

  Aug 5, 2026
  5.0
  I had a fantastic experience here, largely thanks to Leila. After walking over from a nearby mechanic without a reservation, I only needed a vehicle for a few hours. Leila took care of my needs right away, secured a great price, and was courteous and professional from the very beginning. She truly deserves recognition for her exceptional service. Thank you, Leila!
• AW

  Andrew Webber

  Jul 16, 2026
  4.0
  Lara and the team at the Deer Park, NY location are fantastic! Thank you for ALL your help.
• SS

  Sade' S.

  Jul 1, 2026
  2.0
  Such a distasteful experience with Enterprise, Deer Park - NY. I felt extremely uncomfortable after having my credit card and ID checked several times. I had inserted it into the terminal to pay and he took it out to check for a fourth time that my name matched.. I booked a midsize SUV and was told I had to pick it up from the Farmingdale location. I had to drive an additional 20 minutes West to obtain a vehicle that was supposed to be at Deer Park. Secondly, I called them to tell them the engine light kept coming on and the representative from DP told me it’s because they forgot to reset the light. I wanted to swap the vehicle out because I did not want to travel with a faulty vehicle. I went to an Enterprise that was in the state I was visiting and they told me I had to take the vehicle to the shop. I sat in Pepboys for a little over 2 hours while they performed maintenance on the vehicle. By this point, I’m beyond displeased. I like to maintain an open line of communication and I kept calling the Deer Park branch to inform them of the situation and they never picked up. I called several times over a span of four days and did not reach a single employee. However, I was able to contact the Farmingdale location and they were more helpful. Madison and Sage (Farmingdale employees) deserve positive recognition and raises. They are the only reason why Enterprise is getting two stars. I highly suggest doing business with the Farmingdale location off Fulton street than wasting your time and energy at the Deer Park location.