At Ray Sands Glass we believe that service matters, so we treat our customers like they deserve to be treated. When you hire us, you can expect fair and honest pricing, personalized service, and the highest quality workmanship. We have the skill and expertise to complete your glass projects quickly and effectively. We are committed to earning your trust and loyalty, so we go the extra mile to ensure your satisfaction with every aspect of our work. We service all your glass needs: Auto, Residential, and Commercial in Rochester, NY , Canandaigua, NY and surrounding areas…
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.